City of Alexandria, VA
REMOTE START HAS RELOCATED!
The title, “Office of Building and Fire Code Administration (OBAFCA) “has been changed to the DEPARTMENT OF CODE ADMINISTRATION, effective July 1, 2011. As such, this program has changed its starting location though the purpose of customer service has remained the same. The original program, begun in September 2009, was intended to enhance communications and information sharing between divisions within the Department of Code Administration and with other outside agencies. These divisions begin their day together at a central gathering point sharing information, coordinating inspections, sharing staffing and other resources. As a result of the new program, Code Administration was able to trim leased office space from our budget, fully utilize the investment in electronic and wireless technology and combine resources to better serve our citizens and customers.
All inspection staff (with exception of the Fire System Retesting Unit and some shift personnel) begin their day at 7 am with a half hour briefing 7:30 am to receive daily assignments, conduct brief training programs and exchange information. They receive and return customer phone calls from 8:00 am to 8:30 am and begin their assignments thereafter.
As part of this effort, we have created a site on the City of Alexandria web page to provide customers an opportunity to see their scheduled inspections, the daily inspection work load and the inspector assigned to their activity. Contact information for the inspector assigned to your inspection is provided with each entry. We encourage you to contact the inspector assigned to your inspection directly if you have any questions.
The Daily Inspection Viewer provides the current and next work day schedule. We hope this will assist in providing you with confirmation that your inspection is scheduled.
Please note: Customer calls to coordinate inspections will be received from 8:00 am to 8:30 am and it is best to contact the inspectors directly. If you are unable to reach an inspector during this time, please leave a detailed message on their voice mail and the inspector will return your call. Calls to 703.706.4200 will be answered by our Permit Center staff after 8:00 am.
Please visit our website for more information and further instructions.