Intake services are provided by the Court Service Unit as directed by the Code of Virginia. Intake processes civil and criminal matters. Intake handles requests for petitions for custody, visitation, paternity, child support and protective orders. Intake also handles delinquent and non-delinquent complaints against juveniles. Complaints are filed with the Intake Unit by the police department, citizens, schools, parents and guardians, the Department of Community and Human Services and other city agencies. After-hours intake services are provided in conjunction with the police department for juvenile offenses that occur when the Court is closed.
In juvenile delinquent and non-delinquent cases, an Intake Officer will receive the complaint, meet with the youth and family, and make a determination on how to proceed with the case. A juvenile case is handled formally or informally. When a case is handled formally the case is petitioned to Court(see below link for Court process information). In order for the case to be diverted, or handled informally, the juvenile and the family must be willing to participate with the conditions set by the Intake Officer. An Intake Officer may require that the juvenile participate in a 90 day monitoring program which may include: the Shoplifter's Program, the SAFE program(Substance Abuse Focus Education), community service, restitution or counseling. Any failure to complete any aspect of the diversion contract will result in an automatic petition to Court. To see how the Court process works please click here.
If you have any further questions or would like more information about Intake and the services offered, call the on-call Intake Officer at 703-746-4144.