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City of Alexandria, VA City of Alexandria, VA
Community & Human Services
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Page updated Dec 11, 2014 2:23 PM

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Homeless ServicesHousing and Homeless Image 2

Homeless Services Assessment Center (HSAC)

As part of the City of Alexandria Continuum of Care response to homelessness, HSAC serves as the point of entry for single adults and families seeking emergency shelter in the City of Alexandria.  HSAC will allow for the efficient and effective connection of persons to services through a comprehensive eligibility screening and basic needs assessment.   

Additionally, all persons will be screened for diversion services creating an opportunity to address the housing crisis with targeted assistance while averting unnecessary entry into the shelter system.   

If you are experiencing a housing crisis call 703.746.5700 or walk in for an eligibility screening with HSAC staff.

Department of Community and Human Services
2525 Mt. Vernon Avenue
Alexandria, VA 22303

Hours of Operation: Monday through Friday 8 a.m. – 5 p.m. (Except holidays)

After hours, families and individuals experiencing a housing crisis and need emergency overnight stay should contact the Alexandria Community Shelter.  During the winter months, the Alexandria Winter Shelter is available. 

Additional Homeless Services Resources

Alexandria Community Shelter
2355-B Mill Road
Alexandria, VA 22314

The Alexandria Community Shelter is a City-owned; 65-bed emergency shelter operated by New Hope Housing Inc. Shelter is provided for men, women and families

Alexandria Winter Shelter
The Alexandria Winter Shelter, operated by Carpenter’s Shelter, provides overnight shelter from November 1- through April 15,. It opens at 7 .pm. and closes at 7 a.m. Call 703.548.7500 for more information.

Carpenter’s Shelter
930 N. Henry Street
Alexandria, VA 22312

Eviction Storage 

The Eviction Storage program provides furniture storage and emergency shelter referrals for eligible low-income households facing immediate eviction. Call 703.746.5700 for more information.

 Customer Call Center 

Intake for Mental Health,
Intellectual Disability & Substance Abuse Services

In Crisis? Call us now.
24 hours a day:

Emergency Mental Health Services

Detox/Substance Abuse Services

Sexual Assault

Domestic Violence

Child Protective Services
or State

Adult Protective Services