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Thanksgiving Holiday Schedule of Services -- Updated 11/25/2014 10:55:23 AM
All City of Alexandria government offices will be closed on Thursday, November 27, and Friday, November 28, in observance of the Thanksgiving Day holiday. Residential trash and recycling will be collected on Thanksgiving Day, November 27, beginning at 6 a.m.
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City of Alexandria, VA City of Alexandria, VA
Community & Human Services
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Page updated Jul 26, 2012 9:31 AM
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Benefit Program image

Supplemental Nutrition Assistance Program (SNAP)

SNAP assists individuals and families who are unable to purchase sufficient food for themselves. For information about eligibility and to apply on-line, visit Common Help

Program recipients with a lost, stolen or damaged card can call the toll-free Customer Service Help-Line at 1.866.2812448.  A new card will be mailed on the next business day.

Tracking the Balance in a Cardinal Card Account:

  • Keep store receipts that show the EBT balance in the Cardinal Card Receipt Saver. Check receipts from the last purchase; it shows the available balance.
  • Call the toll-free Customer Service Help-Line at 1.866.281.2448.
  • Some stores may have a Point-of-Sale machine located in the customer service counter that may be used to check balances before entering the check-out lane.

For additional questions, call the Alexandria Department of Community and Human Services at 703.746.5902.

 Customer Call Center 
703.746.5700

Intake for Mental Health,
Intellectual Disability & Substance Abuse Services
703.746.3535

In Crisis? Call us now.
24 hours a day:

Emergency Mental Health Services
703.746.3401

Detox/Substance Abuse Services
703.746.3636

Sexual Assault
703.683.7273

Domestic Violence
703.746.4911

Child Protective Services
703.746.5800
or State
 1.800.552.7096

Adult Protective Services
703.746.5778