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Schedule of Services for the Christmas Holiday Week -- Updated 12/22/2014 12:38:16 PM

All City of Alexandria government offices will be closed on Wednesday, December 24; Thursday, December 25; and Friday, December 26, in observance of the Christmas holidays. Residential refuse and recycling will be collected on Wednesday, December 24. There is no collection scheduled on Thursday, December 25; and Thursday’s collection will take place on Friday, December 26.

City of Alexandria, VA City of Alexandria, VA
Police Department
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Page updated Dec 9, 2008 11:24 AM

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DECEMBER 9, 2008 #08-054

Alexandria Police Warn Residents About Phishing Phone Calls

Alexandria Police have noticed an emergence of Phishing phone calls through the City.  The Phishing phone calls attempt to obtain credit card information from residents.

On Saturday, November 29, 2008, residents received phone calls in which the caller was an automated or computer voice claiming to be from the State Department.  The caller informed the resident that their credit card had been disabled due to fraud.  The potential victims were instructed to press #1 to "REACTIVATE your ATM card."  Once the #1 was pressed the automated voice requested that they enter their 16 digit ATM number.  Currently, no one has reported that they entered their credit card number.

Initial investigation reveled that some of the phone calls came from a VOIP (Voice Over Internet Protocol) phone service located in Scottsdale, Arizona.  An IT Technician at the VOIP provider stated that over 1,000 phone calls were made from their server after a successful intrusion attack allowed the suspect to make the phone calls.  Phone calls were made to the following area codes: 703, 515 and 571.  The breach has been contained and the suspects are no longer using that server for criminal activity. 

Alexandria Police would like to remind citizens that banking institutions will not request information over the telephone or internet.  These Phishing phone calls are a new way of trying to obtain financial information from potential victims.  People should not give out their information over the phone or the internet.  Never take for granted that the link in an email or the caller is legitimate. 

If you are a victim of fraud in Alexandria, please contact the Alexandria Police Department at 703-838-4444.


3600 Wheeler Avenue
Alexandria, VA 22304
TDD 703.838.4896

Fax: 703.838.4978

Information Services Section
Fax: 703.746.1936

Chief of Police
Fax: 703.746.1945

Office Hours:
Monday - Friday
8:00 a.m. - 5:00 p.m.