Contact us for additional information: 703.746.5499 (After Hour Emergencies: 911 or 703.746.4444) | E-mail
Requesting Tree Maintenance
Citizens may request maintenance for any tree on City property including street trees planted in the right-of-way. A request for service will be created and an Arborist will be assigned to inspect the tree and determine the necessary maintenance. A copy of the inspection report will be left at the door of the residence. Once inspection is complete, the City's tree crew or contracted maintenance crew will be assigned to complete any required maintenance.
If removal of a tree is required, the city can plant a new tree at no cost to the resident. Click here to learn more about the City's Tree Planting Program.
How do I take care of downed trees or limbs?
The Arborist Office will respond to emergency tree damage when a tree falls from or onto City property. City property includes parks, schools, and right-of-way. The following is a list of typical scenarios that residents experience and who they should call or what they should do if they occur:
Trees and/or limbs down blocking a street
If a public or private tree or branch from a tree falls onto a public street and is impeding traffic, it should be reported to the Alexandria Police Department immediately by calling 911 or the non emergency number 703.746.4444. The police will contact the City Arborist Office to respond to the emergency. The City Arborist Office will respond to determine what actions are required. The first priority will be to open up blocked roads. Depending upon the size of the tree or limb, and if there other streets blocked as a result of a severe weather event, the brush, logs and debris may be moved to the side of the road until the first priorities are completed.
Trees and/or tree limbs on power distribution lines
If a public or private tree or branch from a tree falls onto or into power lines, it should be reported to the Alexandria Police Department immediately by calling 911 or the non emergency number 703.746.4444. The police will contact the Dominion Power and City Arborist Office to respond to the emergency. When electrical are damaged, no work can be done to remove fallen or leaning trees or branches until Dominion Power has made the area safe and can insure that the electrical power to the affected lines has been shut off. During severe weather events, it may take several hours for the power company to respond. Only qualified and specially trained tree trimmers are permitted to work within close proximity to live power lines. I should never be assumed the power has been turned off on a line unless it has been confirmed by Dominion Power.
Trees and/or tree limbs from City trees
Trees and/or tree limbs from City trees that have fallen onto public or private property should be reported to the Alexandria Police Department immediately by calling 911 or the non emergency number 703.746.4444. The police will contact the City Arborist Office to respond to the emergency. The City Arborist Office will determine what actions are required. Trees and tree limbs that are blocking access to private property will be removed by City tree crews or contracted tree services on an emergency basis. Materials that have fallen onto private property but are not impeding access will be removed as soon as possible after all emergencies have been addressed. Response time will depend upon the number of calls received during a severe weather event.
Tree and tree limbs that fall from private property
Tree and tree limbs that fall from private property onto another private property are the responsibility of the property owners and must be disposed of by the property owners. Small limbs less than 2 inches in diameter that are cut to 4 foot lengths may be bundled and set out for City trash pick up. Branches, limbs, tree trunks, firewood and stumps should not be left at the curb or on the street. The City will not pick up or dispose of these materials. Residents who leave brush and debris from private property at the curb that is too large or not properly bundled may be cited by the Code Enforcement Division for illegal dumping.
Notable Trees of Alexandria
Information coming soon.