The Department of Code Administration offers an automated phone system known as "ACCESS," which allows permit holders to use a touch tone phone to schedule, reschedule or cancel inspections, request inspection results, speak to Code Administration personnel or other reviewing city agencies or listen to recorded customer service messages. "ACCESS" is available seven days a week, 24 hours a day. To use the system, call 703.746.4560.

 You can check the Daily Inspection Viewer to learn about daily scheduled inspections and related updates. To schedule an inspection, call ACCESS-automated inspection schedule at 703.746.4560. When calling, please select the appropriate ACCESS Inspection Code for your requested inspection. If ACCESS is unavailable, please call 703.746.4200 for assistance during regular business hours.

***Note: ACCESS now has the following features!

• Inspection results sent to any phone number
  
• Inspection results by email

To obtain your most recent inspection results by one of the above methods, follow the prompts provided on the ACCESS system when you schedule the inspection.

When calling, you will be instructed to select one of the four options:

Press [1]     Schedule inspections

Press [2]     Cancel or reschedule and inspection

Press [3]    Obtain inspection results

Press [0]    Speak to Code Administration Permit Technician or other city agencies representatives

Press [#]    Listen to customer service recordings on:

• Scheduling and/or
• Permit Application Requirements
• Plans Submission Requirements
• When is a Permit required?
• Contractor Licensing Information

When you choose option one, the system will ask you to enter the permit type by selecting the corresponding number for the type of permit:

• Building .......... BLD press 1
• Electrical ........ ELE press 2
• Plumbing ........ PLM press 3
• Mechanical ..... MEC press 4
• Sign ............... SGN press 6

The system will then prompt you to enter the numeric portion of the permit number (ignore the dash) followed by the pound (#) key. "ACCESS" will repeat the permit number and address for confirmation.

"ACCESS" will automatically advise you if the permit is pending or if there are any fees, contractor or plan review holds that must be resolved before the permit may be issued. If there are plan review holds, you may choose to connect directly to the appropriate reviewing agency to discuss the hold actions.

If you wish to schedule, cancel or check inspection results for an issued permit,"ACCESS" will prompt you to choose from the following options:

• to schedule an inspection, press 1
• to cancel an inspections, press 2
• to obtain inspection results, press 3.

Inspections cannot be scheduled if there are any holds or outstanding fees on the permit. Inspections may be scheduled up to seven days in advance.

• Enter your 10 digit phone number, area code first.
• Enter the date of the requested inspection.
• Enter the 3 digit code for the type of inspection you wish to schedule. A code directory follows.

To cancel an inspection:

• Enter your 10 digit phone number, area code first.
• Enter the date of the inspection to be canceled.
• Enter the 3 digit code for the type of inspection you wish to cancel.

To obtain inspection results:

• Enter the date that the inspection was conducted.
• Enter the 3 digit code for the type of inspection that you wish to know the results of. The system is only able to give you the results for the last inspection received for each inspection type.

Inspection Code Directory

"ACCESS" cannot be used to schedule inspection requests for Demolition Permits and Certificates of Occupancy. Please call 703.746.4200 to request these inspections.

Rotary phone users may still call 703-746-4200 during regular business hours, 8:00am - 5:00pm, Monday-Friday (except Holidays), for the same services available through "ACCESS".

Certificate of Occupancy

(Please allow 3 days for inspections from Zoning, T&ES and/or the Health Department)