New COVID-19 Resources: Parent Support Line, Food Distributions, Helping Alexandrians Get Back to Work and More

Page updated on Jul 9, 2020 at 12:16 PM

COVID-19 Resources for Those In NeedThe Department of Community and Human Services (DCHS) is continuing to work together with departments across the City of Alexandria as well as City partners to support individuals and families impacted by the COVID-19 crisis. DCHS encourages residents to share these recent updates and newly added resources and services with others, particularly those who are in need, those living in communities not speaking English as a first language, and vulnerable residents, including those who may not have access to traditional media.

Coping Resources

  • Regional Support Line for Parents. The City of Alexandria, Fairfax County and community partners are providing a regional Parent Support Line to offer a listening ear, parenting advice, support and tips to help navigate emotional and relational parenting issues. Call 703.324.7720, or text “SUPPORT” or “PARENTING” to 30644, Monday through Friday from 8 a.m.-4:30 p.m. Support is available in English and Spanish. View or download a flyer about the service for more information.

Resources to Meet Basic Needs

  • Food Distributions on July 9 and July 11. ALIVE!, in coordination with the Washington Street United Methodist Church, Royal Restaurant, ARHA and the City of Alexandria, will distribute bags of shelf-stable groceries on Thursday, July 9, from 4-5:30 p.m., or until supplies run out, at the parking lot of Charles Houston Recreation Center (901 Wythe St.). ALIVE! will also distribute bags of shelf-stable groceries at two drive-thru sites on Saturday, July 11, from 8:30-10:30 a.m., or until supplies run out, in the parking lots at Cora Kelly Elementary School (3600 Commonwealth Ave.) and John Adams Elementary School (5651 Rayburn Ave.). People are encouraged to drive through; people who walk to the site should bring bags or carts. Everyone is asked to observe physical distancing and safety guidelines.

  • Food Distribution Events Dashboard. Food distribution has been a concern since the COVID-19 crisis began, and many public and private organizations have responded to the need. The City has developed an interactive dashboard to measure the impact of the combined efforts, including locations, demographic and food program data, and food distribution events. Use the maps and charts to locate food distribution sites, investigate areas of interest, compare areas, and more. Find out about more resources related to food assistance.

Assistance for Workers and Job Seekers

  • Helping Alexandrians Get Back to Work. The City of Alexandria Workforce Development Center (WDC) has launched “Strive & Thrive: Helping Alexandria Stay Resilient & Get Back to Work,” to support Alexandria’s workforce and employers by offering events, services and training remotely and online. The initiative aims to extend WDC’s outreach to residents and employers seeking assistance due to challenges associated with the COVID-19 pandemic. Learn more about the services and programs available to job seekers and employers.

  • Virtual Career Fair on July 15. WDC is looking for job seekers to participate in the Virginia Career Works Alexandria/Arlington Virtual Job Fair on Wednesday, July 15, 11 a.m.-3 p.m. The free event will allow employers and job seekers the opportunity to network via chat rooms, private chats and video chats, and job seekers will be able to apply and interview for jobs. Register online before the event.

  • Weekly Featured Jobs Flyer. Every week, WDC posts a list of employers who are hiring for a range of positions. View the flyer or follow WDC on Facebook, Twitter or LinkedIn for the latest job information. Job Seekers may also visit the WDC Job Board for more information and job opportunities.

Healthcare Resources

  • New to Medicare Virtual Presentation. Are you new to Medicare or a caregiver for a Medicare beneficiary? Learn the basics of Medicare coverage and choices during a virtual presentation on July 14, at 2 p.m. To attend, please register first. After registering, you will receive a confirmation email containing information about joining the meeting.  This presentation is hosted by Burke Library and Medicare counselors from the Division of Aging and Adult Services. For more information, call 703.746.5999.

  • Reminder: Testing and Medical Care Available to All. Residents can get COVID-19 screening, testing and medical care as needed, regardless of insurance coverage or immigration status. Doctors and all medical providers take patient privacy very seriously. Individuals without a primary care physician or health insurance can access a list in English, Spanish, Arabic and Amharic of medical providers taking new patients without insurance in. Share this information with others in four languages.

Multi-Language Resources

As a reminder, the City’s website is now accessible in 10 different languages, which can be accessed through a drop-down box in the top right of each page. In addition, the City has a growing number of resources specifically related to COVID-19 available in multiple languages, including:

Recent News and Information

  • Alexandria Health Department (AHD) Offers Advice on How to Respond to Crowding or Face Covering Issue. Executive Order 63 requires patrons and customer facing employees to use face coverings while inside certain buildings and Executive Order 67 eases certain temporary restrictions designed to mitigate the impact of COVID-19. As patrons with many choices, Alexandrians have considerable control over influencing businesses and establishments’ compliance with the requirements. AHD provides more information on these executive orders and advice on what every community member can do to stop the spread of COVID-19.

  • Resource: Handwashing Signs Available in Online Catalog. Washing your hands for at least 20 seconds, using soap and water, is one of the simplest ways to stop the spread of COVID-19. This has been a constant message in the guidance provided by the U.S. Centers for Disease Control and Prevention, AHD and the City since the earliest days of anticipating the arrival of the coronavirus in the United States and our community. The City and AHD have produced numerous signs and flyers that remind everyone of the importance of washing hands, which are available to download; share in social media; and print for your business, office, home or anywhere you want to have the reminder.     

Read previous articles highlighting updates on services and programs available to those impacted by the COVID-19 crisis. 

For the latest on the COVID-19 crisis, including Frequently Asked Questions about COVID-19, visit For questions about COVID-19, call the Alexandria COVID-19 Information Line at  703.746.4988, weekdays from 9 a.m. to 6 p.m. Virginia residents can also call the Virginia Department of Health public information line at 877-ASK-VDH3. If you have chest pain or shortness of breath, call or text 911. To get alerts, text ALEXCOVID19 to 888777.