New COVID-19 Resources: Rent and Mortgage Relief, COVID-19 Testing Locations, Job Assistance and More

Page updated on Jul 16, 2020 at 6:42 PM

COVID-19 Resources for Those In NeedThe Department of Community and Human Services (DCHS) is continuing to work together with departments across the City of Alexandria as well as City partners to support individuals and families impacted by the COVID-19 crisis. DCHS encourages residents to share these recent updates and newly added resources and services with others, particularly those who are in need, those living in communities not speaking English as a first language, and vulnerable residents, including those who may not have access to traditional media.

Housing Assistance

  • City Receives State Funding to Provide Additional Rent and Mortgage Relief. Residents are reminded that the City will provide additional rent and mortgage relief to eligible residents, using an initial $450,000 of funds from the Virginia Rent and Mortgage Relief Program to support housing stability during the COVID-19 pandemic. DCHS will administer the funds. These funds are in addition to the $4 million in federal CARES Act funds being distributed through the Emergency Rent Relief Assistance Program and the $671,500 in federal Community Development Block Grant funds for tenants of affordable housing, both administered by the City’s Office of Housing. Financial assistance is a one-time payment, with opportunity for renewal based on availability of funding; the household’s need for additional assistance and continued eligibility; and a demonstrated inability to make rent or mortgage payments due to the COVID-19 pandemic. Residents can take a self-assessment survey to determine if they are eligible, and call 703.746.5700 to apply. Individuals and families who receive funding will also be connected to housing counseling to receive other technical assistance. 

Healthcare Resources

  • Map of COVID-19 Testing Locations. The Alexandria Health Department (AHD) has developed a guide showing locations throughout the City and neighboring communities where residents -- especially those without primary care physicians or insurance -- can get tested for COVID-19. The map shows locations within Alexandria and lists the medical centers alphabetically, along with information about cost; whether or not they offer evening and weekend hours; if photo ID is required; and if payment is due at time of service. Alexandrians who need help getting a photo ID can get it with support from the group Project ID. It is best to contact your doctor with questions or concerns about COVID-19, since there are Alexandria physicians who are testing existing patients, but have declined to be listed publicly. The providers listed are accepting new patients and willing to be listed publicly.

Assistance for Workers and Job Seekers

  • Meet the Employer event on July 30. Register and attend a free online event for job seekers on Thursday, July 30, 2 - 3 p.m. Attendees will meet the Washington Metropolitan Area Transit Authority (WMTA) team and learn more about immediate employment opportunities, including Metrobus Operator, Elevator/Escalator Apprentice, Special Police Officer and General Transit Mechanic. Apply after the event. Register at
  • Weekly Featured Jobs Flyer. Every week, WDC posts a list of employers who are hiring for a range of positions. View the flyer or follow the WDC on Facebook, Twitter or LinkedIn for the latest job information. Job Seekers may also visit the WDC Job Board for more information and job opportunities.

Recent News and Updates

  • The Alexandria Health Department (AHD) Provides July Update on COVID-19 ZIP Code Data. The Virginia Department of Health (VDH) has published data on COVID-19 cases by ZIP code since the beginning of May. The Alexandria Health Department analysis summarizes the current data and changes since May. 

  • FDA Issues Updated Advisory Against Use of Several Hand Sanitizer Brands. The U.S. Food and Drug Administration (FDA) has issued an updated warning against the use of any hand sanitizers containing methanol. The FDA has seen an increase in hand sanitizers with methanol and has issued a recall on products made by multiple manufacturers. Review the products in the FDA list and discard any hand sanitizers that have been recalled. Methanol can have many toxic effects such as changes in vision, vomiting, nausea, headache, or neurological symptoms. Consumers who may have been exposed to methanol and are experiencing these symptoms should seek medical attention immediately.
  • Download and Print Mask and Other COVID-19-Related Guidance Signs. The guidance from all health professionals regarding the COVID-19 pandemic consistently refers to how critical masks are to preventing the spread of the virus. Many of the signs and flyers produced by the City include a reminder to wear them, as well as how to wear them properly - over the nose and mouth together, without touching the front of the covering. Many of the signs produced can be downloaded and printed. If you find signs you would like for your business, office or home that are larger than you can print on your own, the City can print them for you

  • Staying Safe with Masks in Residential Buildings. AHD has sent new guidance to local property managers clarifying how Executive Order 63 on face coverings (masks) applies to residential buildings. Residents are required to wear masks in any indoor common areas such as lobbies, elevators, mailrooms, and laundry facilities. New evidence from the CDC continues to prove that consistent and correct use of masks over the nose and mouth can reduce COVID-19 infections. Learn more about when masks are required. Consider reporting violations on Virginia Department of Health’s online complaint form, or call Alexandria Health Department’s COVID-19 Hotline at 703.746.4988 weekdays 9 a.m. to 6 p.m. (messages after hours, or on holidays and weekends will be returned the next business day).

Read previous articles highlighting updates on services and programs available to those impacted by the COVID-19 crisis. 

For the latest on the COVID-19 crisis, including Frequently Asked Questions about COVID-19, visit For questions about COVID-19, call the Alexandria COVID-19 Information Line at  703.746.4988, weekdays from 9 a.m. to 6 p.m. Virginia residents can also call the Virginia Department of Health public information line at 877-ASK-VDH3. If you have chest pain or shortness of breath, call or text 911. To get alerts, text ALEXCOVID19 to 888777.