New COVID-19 Resources: Primary Care Options for Uninsured, Job Assistance, Rent Relief and More

Page updated on Jul 31, 2020 at 8:14 AM

COVID-19 Resources for Those In NeedThe Department of Community and Human Services (DCHS) is continuing to work together with departments across the City of Alexandria as well as City partners to support individuals and families impacted by the COVID-19 crisis. DCHS encourages residents to share these recent updates and newly added resources and services with others, particularly those who are in need, those living in communities with limited English proficiency, and vulnerable residents, including those who may not have access to traditional media.

Resources to Meet Basic Needs

  • Rent and Mortgage Relief. As a reminder, the City is providing rent and mortgage relief to eligible residents through the Virginia Rent and Mortgage Relief Program (VRMRP) and the Emergency Rent Relief Assistance Program (ERRAP) to support housing stability during the COVID-19 pandemic. VRMRP provides a one-time payment, with opportunity for renewal based on availability of funding; the household’s need for additional assistance and continued eligibility; and a demonstrated inability to make rent or mortgage payments due to the COVID-19 pandemic. Residents can take a self-assessment survey to determine if they are eligible, or call 703.746.5700 to apply. Individuals and families who receive funding will also be connected to housing counseling to receive other technical assistance. To see eligibility criteria and apply for ERRAP, visit View or download a flyer for the program.

Healthcare Resources

  • Map of COVID-19 Testing Locations. Access a map showing locations throughout Alexandria and neighboring communities where residents -- especially those without primary care physicians or insurance -- can get tested for COVID-19. The map shows locations within Alexandria and lists the medical centers alphabetically, along with information about cost; whether evening and weekend hours are offered; if photo ID is required (Project ID can help Alexandrians needing assistance in getting a photo ID); and if payment is due at time of service. It is best to contact your doctor with questions or concerns about COVID-19, since there are Alexandria physicians who are testing existing patients, but have declined to be listed publicly. The providers listed are accepting new patients and are willing to be listed publicly.

Two of the providers on that list, Neighborhood Health (NH) and the Inova Cares Clinic for Families (ICCF), also offer primary care options for those without insurance. 

  • Neighborhood Health provides high quality primary care regardless of ability to pay, at 703.535.5568. Neighborhood Health accepts most insurance plans including Medicaid and Medicare and offers a sliding fee discount scale for those who make less than 200 percent of the Federal Poverty Level and are without health insurance or have health insurance with high copays and deductibles. Prospective patients meet with Eligibility Specialists to determine fees and discounts, if qualified. Eligibility policy does not require proof of immigration status.

  • ICCF provides primary care services for patients who qualify for Medicaid, FAMIS or Inova’s Financial Assistance Program, and those who are uninsured at four locations: Alexandria, Annandale, Manassas and Sterling. View or download this flyer for phone numbers and addresses. Financial options are explored for patients who do not qualify for Medicaid. 

  • In addition, the Fairfax County Office of Strategy Management for Health and Human Services maintains a list of regional healthcare options for those who are uninsured, including facilities located in Alexandria and the surrounding area.

Assistance for Workers and Job Seekers

  • Online Job Readiness Workshops. Job seekers can enhance their job readiness and essential skills by registering for free WDC workshops and webinars focusing on topics like virtual job searching, interviewing, and resume building. WDC staff also provide one-on-one employment coaching and help job seekers access resources they may be eligible for to help support their job search and economic needs. For job coaching and other services, call 703.746.5900 or email Registration and attendance are free.

  • Weekly Featured Jobs Flyer. Every week, WDC posts a list of employers who are hiring for a range of positions. View the flyer or follow the WDC on Facebook, Twitter or LinkedIn for the latest job information. Job seekers may also visit the WDC Job Board for more information and job opportunities.

Recent News and Information

  • Resources for Support during Minority Mental Health Awareness Month. The City encourages residents to learn more about the stigma of mental illness for Black, Indigenous and people of color (BIPOC) during Bebe Moore Campbell National Minority Mental Health Month. The impact of racism-related events, chronic stress caused by institutional and sociopolitical inequities such as the impact COVID-19 has had in BIPOC communities, and daily exposure to racism through microaggressions is significantly associated with higher risk factors related to poorer mental and physical health, depression, and substance misuse. While mental health conditions do not discriminate based on race, color, gender or identity, these factors can make access to mental health treatment much more difficult. Learn more about the available resources for mental health access and treatment in these communities. 

Read previous articles highlighting updates on services and programs available to those impacted by the COVID-19 crisis. 

For the latest on the COVID-19 crisis, including Frequently Asked Questions about COVID-19, visit For questions about COVID-19, call the Alexandria COVID-19 Information Line at  703.746.4988, weekdays from 9 a.m. to 6 p.m. Virginia residents can also call the Virginia Department of Health public information line at 877-ASK-VDH3. If you have chest pain or shortness of breath, call or text 911. To get alerts, text ALEXCOVID19 to 888777.