Free Medicare Counseling

Page updated on Nov 23, 2015 at 10:50 AM

 For Immediate Release: March 12, 2013

Free Medicare counseling is available for City of Alexandria residents through the Virginia Insurance Counseling and Assistance Program (VICAP) to help individuals understand and navigate Medicare insurance programs. Insurance counselors provide confidential assistance with the following:

  • Understanding Medicare, Medigap and managed care
  • Choosing a Part D Plan
  • Resolving Medicare claims or billing problems
  • Filing for Medicare-related benefits


VICAP Medicare counselors will be available on Thursdays from 1-5 p.m., by appointment only, at the Alexandria Department of Community and Human Services, located at 2525 Mount Vernon Avenue. Speakers are also available to present information on Medicare Basic to community groups. Call 703.228.1726 to schedule an appointment, inquire about community presentations or for more information.

The City of Alexandria is committed to compliance with the Americans with Disabilities Act, as amended. To request a reasonable accommodation, e-mail Maurice Tomdio at or call 571.384.5244.