General Services

The Department of General Services maintains physical facilities, Fleet vehicles and provides communication and logistical support for the City government. The Department consists of five divisions.

Page updated on Nov 16, 2016 at 2:56 PM

Welcome to the Department of General Services

Our mission is to provide exceptional management of the City's real estate, property and fleet services, and other support services for all our customers, internal and external. The Department of General Services staff strives to provide our customers with unmatched services by proactively managing the City's assets to support the delivery of services to the City of Alexandria, responding to service requests in a timely manner, listening to our customers, and ensuring that our customers are satisfied with the resolution. We invite you to look through our website to learn more about our services and programs. We hope that you are satisfied with the quality of services we provide and we value your input and suggestions.

Vision Statement

"General Services is Leadership Committed to Excellence in Customer Service, Quality Management, Innovative Solutions, and Effective Teamwork."

Mission Statement  

The Department of General Services is responsible for exceptional management of the City's Real Estate Property and Fleet Maintenance and other Support Services.

What's New

Fire Station 203

General Services Initiates Gleaning Program at the Old Town Farmers' Market  

In May 2014, Department of General Services staff initiated a Gleaning (Food Rescue) Program at the Old Town Farmers’ Market. The goal of the Gleaning Program is to redistribute donated fresh and locally grown food (primarily vegetables and fruit) from the vendors at the Old Town Farmer’s Market—food that would otherwise be discarded— to shelters that serve the hungry, homeless, and at-risk low-income residents in the City of Alexandria. The redistribution of food takes place every Saturday at the close of the farmers’ market. This project aligns with the City’s healthy food and composting initiatives, the Eco-City Charter and Alexandria’s Environmental Action Plan (Goal 5) by providing access to healthy locally grown fruits and vegetables to low-income City residents, while reducing food waste sent to City landfills. 

The concept for the program at the Old Town Farmers’ Market was based on the results of a survey of the food vendors to identify their interest and willingness to participate in a gleaning program at the Market, as well as a meeting with various local organizations like Carpenters’ Shelter, Christ House, Alive! (a food distribution non-profit), and the Alexandria Childhood Obesity Action Network (ACOAN) to identify potential food recipients and local partners.

With the help of unpaid volunteers to coordinate the program, pick-up the donated produce and transport it to recipient locations, the City collected 3,309 pounds of fresh vegetables and fruit between May 2014 and August 2014. The majority of the food was donated to the Carpenter’s Shelter and United Methodist Church in Alexandria.

The future of the gleaning program is bright and innovative with the proposed use of bicycles equipped with carts to transport the donated food to nearby shelters, a model similar to the Food Rescue Project in Boulder, CO, a food distribution model that utilizes bicycles to distribute donated food throughout the City of Boulder. In addition, General Services’ staff has applied for a USDA Farmers Market Promotion Program Grant to obtain funding for the Old Town Farmers’ Market through a project entitled “Promoting Access to Healthy Eating at Alexandria Old Town Farmers’ Market”.  If awarded, a portion of this grant will focus on direct food rescue and redistribution of fresh, healthy produce and bread donated by Old Town Farmers’ Market vendors through funding the gleaning program activities. 

Staff will be meeting with representatives from local organizations such as the Hunger Free Alexandria group, Alive! and Christ House this month to present the existing model and identify additional stakeholders and interested recipient organizations.

Surplus Real Estate


Surplus Real Estate imageThe City of Alexandria invites interested parties to browse for surplus real estate property that is currently available. The Department of General Services is responsible for public disposal of all City-owned real estate that has been designated as surplus by the Alexandria City Council. All real estate is offered "As-Is," with no warranties or guarantees, expressed or implied, as to kind, character or its fitness for any use, purpose or its ability to be developed for any use or purpose.

The City has declared the following properties as surplus and will be issuing Request for Proposals (RFPs) for the sale and redevelopment of these properties in the near future following the civic engagement process:

  • 912, 916, 920 King Street
  • 116 South Henry Street
  • 120, 122 and 122 ½ North Patrick Street

    Please see the City’s Surplus Real Estate webpage for additional information and to be notified of the issuance of the RFP. 

    If you wish to receive notification when an RFP has been issued, please complete the request form and click submit. For all other questions, please contact the Department of General Services at 703.746.4770.


Provides administrative oversight of all functional areas within the Department including: reporting for the departmental strategic plan, managing City-owned parking lots/structures and associated contracts, Fleet maintenance for 815 vehicles and equipment including the City's Pool vehicles, negotiating and managing building leases, space planning, Animal Shelter contract, City Surplus Real Estate program, Print & Mail services, and the Market Square Farmers Market and Vendor Cart programs.

Facility Management 

The Facilities operation is responsible for maintaining the 2.4 million square feet of public buildings owned by the City of Alexandria. Facilities is also responsible for planning and managing all building renovations and new city building construction projects, and providing special event set-up and staffing support. 

Fleet Services

Fleet Services Division is responsible for maintaining the city's vehicles and major construction equipment. The City has some 800 units in its fleet; not including the school system, public transportation (bus) system vehicles or police motorcycles. Vehicles in the City's Fleet include everything from police patrol cars, pick-up trucks, sedans, hybrid fuel vehicles, dump trucks, tractors, SUVs and more. 

Event Planning and Support Services 

Special Events are managed through a consortium of city departments. The Department of General Services is responsible for scheduling the use of City Hall, Market Square, Old Town Farmers' Market, and the Market Square Vendor Cart Pilot Program.

 Mail and Print Services 

The Mail and Print Services Division of General Services is responsible for mail services and internal and outsourced printing and copying for The City. Services are provided to all City departments. Most City Departments receive their USPS mail via General Service's courier. Mail is delivered both to City Hall and satellite buildings. Most print and copy requests can be completed by the Mailroom; however more complex printing or higher volume printing or copying may require your job to be sent to one of our highly qualified vendors. In addition, the Mailroom carries a variety of paper stocks your department may use.