COVID-19: Support & Guidance for Businesses

Page updated on Aug 3, 2021 at 4:46 PM

Reporting COVID-19 Cases

The Department of Labor and Industry provided regulations that require employers to report all COVID-19 employee cases. If one of your employees has tested positive for COVID-19, please complete this online report form . Once this confidential report is received, AHD staff may contact you or the employee for further information to help prevent the spread of COVID-19 in our community.   

ALX Promise Gold

The ALX Promise Gold program is the gold standard in COVID-19 safety. The business community and Alexandria Health Department are working together to ensure that Alexandria is a safe place to shop, dine, work, and play. Join the program and learn more.

Support for Businesses

  • View resources from the Alexandria Economic Development Partnership  about disaster assistance, tax and regulatory changes, support for affected workers, and how to support small businesses.
  • Visit  ALX at Home  to experience Alexandria’s restaurants, shops and attractions from the comfort of your own home. From virtual shopping at local boutiques to curbside pickup at your favorite restaurants to virtual ghost tours, see more than 100 ways to support the independent businesses that make Alexandria so special. 
  • The  Alexandria Chamber of Commerce ’s COVID-19 updates and resources webpage provides links to webinars and updates on the operating status of local businesses, and links to other resources.
  • The U.S. Centers for Disease Control and Prevention has  CDC Guidance for Businesses and Employers and  frequently asked questions for businesses, including information about reducing the spread of COVID-19; workplace cleaning and disinfection; dealing with potential or confirmed cases in the workplace; healthy business operations; and critical infrastructure.

Restaurant Operations

Restaurant owners and operators may obtain regulatory information and recommendations from the links below:

To support local business and access to food, the City has suspended enforcement of the following regulations and special use permit conditions that limit hours of operation, deliveries, off-premises alcohol sales, and outdoor sales/dining. The City is implementing temporary or, where appropriate, permanent changes to the City Code to allow these activities.

  • Restaurant Deliveries and Pick-up: Suspended enforcement of delivery regulations in order to allow all restaurants to provide delivery service and pick-up service. Delivery vehicles and customer pick-ups may use on-street parking subject to posted parking requirements.
  • Hours of Operation: Suspended enforcement of hours-of-operation restrictions on restaurants, convenience stores, catering operations and automobile service stations (gasoline stations).
  • Sidewalk/Parking Lot Vending: Restaurants and retail establishments may vend on adjacent sidewalks or parking lots.
  • Off Premises Alcohol Sales: Suspending enforcement of local restrictions on alcohol sales, including off-premises alcohol sales and delivery. Businesses remain subject to all VABC licensure requirements.
  • Outdoor Dining Expansion: Outdoor dining expansion is available through the Planning & Zoning department. Patrons must be seated a minimum of 6 feet apart in all dining areas.

Visit Alexandria is helping everyone experience Alexandria’s restaurants, shops and attractions  from the comfort of their own home

Provide Feedback on Outdoor Business Programs

The City seeks feedback from residents, business operators and visitors to inform the planning of proposals to make outdoor business programs permanent. Programs include the closure of the 100 block of King Street to vehicles, the use of on-street parking spaces for dining, retail and fitness use and the curbside loading zones for customer pick-up of food and merchandise. City Council approved the initiatives in 2020 to provide safe opportunities for the public to patronize and support City businesses during the challenging economic times associated with the COVID-19 pandemic. The temporary programs are in effect until January 1, 2022.

The feedback received will inform proposals for continuing these initiatives after the January 1 expiration date for consideration by the Alexandria City Council at the October public hearing. The deadline to provide Outdoor Business Program Feedback is September 10. 

For additional information, contact Ann Horowitz, Principal Planner with the Department of Planning & Zoning at or Alex Block, Principal Planner with the Department of Transportation & Environmental Services at