COVID-19 Housing Resources

Page updated on Jul 1, 2020 at 1:12 PM

∼ The Alexandria Health Department is closely monitoring an outbreak of respiratory illness caused by coronavirus "COVID-19." To learn about the City's response to the outbreak, and to access a comprehensive listing of City resources, including food assistance and emergency services, click here. ∼

Housing Resources in Response to COVID-19

The Office of Housing's programs are continuing operations! Please do not hesitate to contact us at 703.746.4990.

Download our Housing Relief Programs Summary (in English and Spanish) for an overview of resources available to homeowners, renters, and landlords (updated April 7, 2020). For additional information, please visit the sections below.

Rental Resources

Landlord-Tenant Mediation and Eviction Prevention

  • The Supreme Court of Virginia has ordered that evictions and possessions be suspended until April 26, 2020. In addition, the City has requested that landlords take voluntary steps to minimize financial hardship for tenants who are unable to pay rent on time. Read Mayor Wilson's letter
  • Frequently Asked Questions for Renters and Landlords
  • For assistance with landlord-tenant issues or eviction prevention, please contact Melodie Seau, Landlord-Tenant Division Chief, and her team, Goodman Okpara, Gwen Lassiter, and Irma Garcia, at the Office of Housing for assistance at 703.746.4990.  

Emergency Financial Assistance

Alexandria Redevelopment and Housing Authority (ARHA)

Contact the Alexandria Redevelopment and Housing Authority with questions about its communities and the Housing Choice Voucher program.

Property manager/landlord RESOURCES

Homeowner Resources

  • For information about the Virginia Rent and Mortgage Relief Program please call Department of Community and Human Services (DCHS) at 703-746-5700.  
  • The Consumer Financial Protection Bureau has compiled a useful guide to coronavirus mortgage relief options
  • The Department of Housing and Urban Development (HUD) has suspended foreclosures and evictions on all Federal Housing Administration (FHA) mortgages until the middle of May. Read the press release and  FHA Mortgagee Letter (dated March 18, 2020).
    • Find resources at FHA Resource Center at 1-800-Call-FHA and review Frequently Asked Questions. Persons with hearing or speech impairments should use Federal Relay Service at 1-800-877-8339. 
  • Foreclosure housing counselors work closely with struggling homeowners to understand their financial situation and to help them identify their best long-term solution. Locate a HUD-approved housing counseling service
  • Many private lenders have announced that they will work with struggling borrowers by providing hardship forbearance options. Contact your lender to discuss options.
  • Condominium owners and homeowners association members are encouraged to contact their communities' management if they have questions about condominium and HOA fees. 

For additional information or general questions, contact Vicente Espinoza at the Office of Housing at 703.746.3087.

    Homelessness Resources

    Please contact the Department of Community and Human Services (DCHS) at 703.746.5700 for help if you or someone you know is homeless or at risk of becoming homeless.  “Assistance from Distance” is available to help all Alexandrians access DCHS services by phone, online, video and urgent appointments. Learn how to access those services in EnglishSpanishArabic and Amharic.


    The Alexandria Sexual Assault Center and Domestic Violence Program are open during the COVID-19 outbreak. The hotlines are available 24/7, and advocates are ready to listen and help. Call 703.684.7273 for the Sexual Assault Hotline, and 703.746.4911 for the Domestic Violence Hotline. 


    To reach the Office of Housing with questions about landlord-tenant issues or to learn more about available services, please call 703.746.4990. Please note that walk-ins cannot be accepted at this time.