Landlord-Tenant Relations Division

Landlord-Tenant relations and available resources.

Page updated on Jan 3, 2017 at 3:46 PM


Complaint Mediation
The Landlord Tenant Relations Division mediates housing-related disputes between landlords and tenants. To accomplish this, the Division provides information to both parties on their rights and responsibilities under local and state law, and by offering mediation by mutual agreement. 

Relocation Counseling 
The Division provides housing counseling services to persons seeking rental housing in the City. A listing of rental apartment complexes, including those that are affordable because rents are restricted for households with incomes within certain income guidelines, is available at the Office and can be accessed online below. Staff can also provide information on vacancies and apartment complex locations. Landlord Tenant Relations staff conduct an annual Apartment Survey, which provides information on rent ranges, the location, contact numbers and available amenities of rental complexes with 10 or more units in the City.

Monitoring of Affordable Set Aside Units
Landlord Tenant Division staff monitor affordable rental units that are pledged by Developers in privately owned rental properties to ensure that these apartments are leased in compliance with income and rental guidelines established by the City.

Fair Housing Testing
To identify problems and promote compliance with fair housing laws, the Division conducts fair housing testing to determine the presence of discrimination in the rental and sales housing markets and in mortgage lending. Paid testers visit apartment complexes, real estate firms and mortgage lenders to test for discrimination. After testing, staff meet with the owners and managers of apartment complexes and real estate firms with less serious problems of discrimination discovered during testing, and file complaints with the City's Human Rights Office concerning more serious, repetitive problems. To date, the program has tested for rental housing discrimination based on race, national origin, familial status, sexual orientation, and disability and for real estate sales and mortgage lending discrimination based on race and national origin. 

Training for Realtors and Property Managers
To promote compliance with fair housing laws among businesses involved in the sale, rental or management of property in the City of Alexandria, Landlord-Tenant Relations staff provide training upon request for real estate or property management companies on compliance with federal, state, and local fair housing laws. 

Beauregard Area Relocation
The Division offers information, coordination and other relocation assistance to residents of the Beauregard Area who are impacted by the proposed redevelopment of existing garden apartment buildings.

  • To read the October 2015 update on Beauregard area activities, please click here.

Rental Resources

Virginia Housing Search (includes accessible units)

2016 Affordable Rental Housing List  (new!)

2016 Apartment Survey (new!)

Laws and Policies 

Guide to Landlord-Tenant Laws & Policies
Housing Conversion Assistance Policy (new!)

Landlord-Tenant Relations Board

The Landlord-Tenant Relations Board conciliates landlord-tenant complaints, and recommends and reports to City Council on legislation and policy in landlord-tenant relations. The Board meets on the first Wednesday of each month at 7:00 p.m. For more information, please click here.