How You Can Help

Page updated on Nov 30, 2021 at 2:50 PM

Once a snow emergency is declared by the City, pay special attention to news broadcasts, eNews alerts,  Facebook, and  Twitter for announcements that a snow emergency plan is in effect.

Report a problem online or call 311 or 703.746.4311 before, during and after potential snow emergency events.

Be prepared for winter weather by maintaining an adequate supply of shovels, salt or sand for your sidewalks and driveways. If you leave the City during winter, have a plan to ensure that your  sidewalks will be cleared. This will prevent the City from charging you with fines, snow removal fees, or both.

In addition, please:

  • Clear ice, snow and leaves from around fire hydrants and storm drains.
  • Do not shovel snow from your property onto the sidewalk or street.
  • Park your car  off the street wherever possible.
  • Immediately report potholes to the City online or at 311 or 703.746.4311.
  • Check on neighbors needing assistance
  • Volunteer to be a Snow Buddy.  Snow Buddy is a Volunteer Alexandria program which provides snow removal and sidewalk treatment for eligible Alexandrians. Volunteers are matched with low-income seniors or homebound or disabled residents who are physically unable to do it themselves, cannot afford to pay for this service, and/or do not have neighbors, family, or friends to assist them.