The purpose of this demonstration program will be to evaluate the safety and popularity of the devices and overall performance of the companies. City staff is still finalizing an evaluation plan, but using data to be provided under the terms of the demonstration program, City staff will look at how popular the devices are, how and where they are being used, company responsiveness, how safe they are, and other outcomes.
This demonstration program will determine if shared mobility devices will be allowed to remain in the long term, and how such businesses would be required to operate. Many have had questions regarding this new service, so we have provided answers to the most common inquiries below.
The City is gathering community input on the proposed pilot through outreach events and a feedback form.
Should you require more information, please contact us at firstname.lastname@example.org
Community Engagement & Outreach
- City Council Briefing - 9/25/18
- Community Open House # 1 - 10/6/2018 (with vendor demonstration)
- Alexandria Chamber of Commerce - 10/2/18
- Old Town Business Association - 10/9/18
- Alexandria Transportation Commission - 10/17/2018
- Community Open House # 2 - 10/25/2018
- Council of Governments Dockless Bike & Scooter Workshop - 10/31/2018
- City Council Pilot Consideration - 11/13/2018
Frequently Asked Questions
1. How can I provide feedback on this demonstration program?
2. Who is in charge of the shared mobility devices?
Individual private companies operate and maintain these shared mobility devices.
3. Is dockless bikeshare part of Capital Bikeshare?
No. Capital Bikeshare is jointly owned and operated by the City of Alexandria, District of Columbia, Arlington County, the Montgomery County, Fairfax County and Prince George’s County. These shared mobility devices are not affiliated with Capital Bikeshare. Capital Bikeshare bikes must be returned to docking stations.
4. How do I sign up to use one?
Visit the website/mobile app of the company. You will need a separate account from Capital Bikeshare as there is no affiliation between the two.
5. How do I report bikes or scooters that are left on my property or in another inappropriate location?
You should report the device to the company providing the service. Contact information for each company is provided on the devices, and at the bottom of this webpage.
6. Where should the bikes or scooters be parked?
Anywhere a bike could be reasonably and respectfully parked that allows for at least a five-foot clear pedestrian zone and does not impede access by any other person or transportation mode.
Vehicles should be parked in a way that DOES NOT block access to:
- Travel lanes
- Sidewalk and ramps
- Fire hydrants
- Parked cars
- Bus stops
- Entrances to buildings
Additionally, please do not park anywhere where you have been asked not to park before, a place that cannot be accessed by other shared mobility device users, or on private property where you do not have permission to park.
7. What can I do if a bike or scooter is parked inappropriately?
If they are parked on your private property, or somewhere that impedes access, you may move the device to a more appropriate location yourself, if possible, or reach out to the company directly and request that they remove the device.
8. Where can they be ridden?
Virginia code 46.2-903, scooters are not permitted to ride on sidewalks. Bikes are allowed to ride on sidewalks, except for Union Street (from Cameron to Prince) and King Street (from West to Union). Riders are urged to ride safely and considerately everywhere, and to yield the right-of-way to pedestrians wherever they are sharing space.
To contact shared mobility device companies: