The purpose of this demonstration program will be to evaluate the safety and popularity of share mobility devices (such as e-scooters and dockless shared bikes) and overall performance of the companies. City staff is still finalizing an evaluation plan, but using data to be provided under the terms of the demonstration program, the evaluation willl look at how and where devices are being used, company responsiveness, safety and other outcomes.
This demonstration program will determine if shared mobility devices will be allowed to remain in the long term and how such businesses would be required to operate.
On November 13th, City Council approved staff's recommendation to proceed with a demonstration program. Click on the following links to view the Docket memo that describes the program, the draft agreements with which shared mobility device companies must comply, and the staff presentation to Council.
Frequently asked questions and responses have been provided below but should you require more information, please contact us at firstname.lastname@example.org
Community Engagement & Outreach
- City Council Briefing - 9/25/18
- Community Open House # 1 - 10/6/2018 (with vendor demonstration)
- Alexandria Chamber of Commerce - 10/2/18
- Old Town Business Association - 10/9/18
- Alexandria Transportation Commission - 10/17/2018
- Community Open House # 2 - 10/25/2018
- Council of Governments Dockless Bike & Scooter Workshop - 10/31/2018
- City Council Pilot Consideration - 11/13/2018
Frequently Asked Questions
1. How can I provide feedback on this demonstration program?
2. Who is in charge of the shared mobility devices?
Individual private companies operate and maintain these shared mobility devices.
3. Is dockless bikeshare part of Capital Bikeshare?
No. Capital Bikeshare is jointly owned and operated by the City of Alexandria, District of Columbia, Arlington County, the Montgomery County, Fairfax County and Prince George’s County. These shared mobility devices are not affiliated with Capital Bikeshare. Capital Bikeshare bikes must be returned to docking stations.
4. How do I sign up to use one?
Visit the website/mobile app of the company. You will need a separate account from Capital Bikeshare as there is no affiliation between the two.
5. How do I report bikes or scooters that are left on my property or in another inappropriate location?
You should report the device to the company providing the service. Contact information for each company is provided on the devices, and at the bottom of this webpage.
6. Where should the bikes or scooters be parked?
Anywhere a bike could be reasonably and respectfully parked that allows for at least a five-foot clear pedestrian zone and does not impede access by any other person or transportation mode.
Vehicles should be parked in a way that DOES NOT block access to:
- Travel lanes
- Sidewalk and ramps
- Fire hydrants
- Parked cars
- Bus stops
- Entrances to buildings
Additionally, do not park anywhere where you have been asked not to park before, a place that cannot be accessed by other shared mobility device users, or on private property where you do not have permission to park.
7. What can I do if a bike or scooter is parked inappropriately?
If they are parked on your private property, or somewhere that impedes access, you may move the device to a more appropriate location yourself, if possible, or reach out to the company directly and request that they remove the device.
8. How many devices can each company deploy?
Each company can deploy up to 200 devices. They may request to expand their fleet by 25 additional vehicles if they show that vehicles are being used at least 3 times per day for a 4 week period.
To contact shared mobility device companies: