Operational Updates Due to COVID-19

The Department of Transportation and Environmental Services is coordinating with multiple City departments and partners to ensure continuity of our core services. Some non-essential services may be modified or suspended due to COVID-19.

Page updated on Mar 31, 2020 at 12:56 PM

The Department of Transportation and Environmental Services is coordinating with multiple City departments and partners to ensure continuity of our core services. Some non-essential services may be modified or suspended due to COVID-19. This page will be updated with departmental service changes, as well as operational changes from our partners. For information about the citywide response to COVID-19, and information from the Department of Health, please visit alexandriava.gov/Coronavirus.

Transportation

Service updates from our regional transportation partners can be found on their respective websites. For questions, please contact these entities directly.

  • DASH: Coronavirus updates can be found at dashbus.com/covid19. General alerts and updates will continue to be issued on www.dashbus.com
    • Beginning Friday, March 20, DASH will eliminate fares on all buses until further notice, and switch to rear-door boarding in an effort to reduce the spread of COVID-19.

    • DASH is operating on an “Enhanced Sunday” schedule 
    • DASH has suspended King Street Trolley service until further notice. 
  • WMATA:  
    • Metro has significantly reduced Metrorail and Metrobus services to protect the health and safety of Metro employees and customers and respond to dramatic reductions in ridership and the difficulty keeping shared surfaces clean. For the most up-to-date information, please visit  wmata.com

    • MetroAccess:  All subscription trips are cancelled until further notice. Customers with a critical need to travel should make a separate reservation calling 301-562-5360 (TTY 301-588-7535) or via the online reservation system. (Alexandria's DOT paratransit program remains operational). 

Transit Providers

The below updates are based on information the City has received from service providers.

  • Capital Bikeshare: Capital Bikeshare continues to operate, and has increased its disinfection protocols for its bikes and kiosks. For additional updates, visit capitalbikeshare.com or twitter.com/bikeshare.
  • Scooter Companies 
    • The City's dockless mobility program continues to operate. Spin, Bird, and Razor devices are available to the community to access essentials (grocery stores, medicine, etc.), and Lime has paused its service in the City. Shared mobility can be an alternative mode of travel while social distancing. To reduce risk to users and the community, the City is coordinating with each company on their disinfecting practices. The City also recommends that scooter riders wash their hands before and after riding, disinfect points of contact (handlebars, etc.) prior to riding, consider wearing gloves, and minimize touching their face. 

Public Works/Refuse Collection

 Trash and recycling collection are essential City services. All essential infrastructure maintenance and operations, including sewer service, traffic signals, street light and roadway maintenance, along with private permit issuance and inspection, will continue to be provided as normal. To both reduce risk related to COVID-19 and continue to perform these core services, the City of Alexandria has made the following changes to its non-essential services:

  • Yard waste, bulk material, and metal curbside collection is suspended until further notice. This change allows crews to continue to prioritize and safely collect residential refuse and recycling. 
  • The Household Hazardous Waste & Electronics Collection Center (3224 Colvin St.) is closed until further notice. 

  • Food Waste/Drop-Off Compost: The Food Waste Drop-Off stations at city farmers' markets are suspended until further notice; residents should consider backyard composting or throw the material away with regular trash.
  • Mulch delivery is postponed until later this spring; customers who pre-ordered mulch will be contacted to reschedule deliveries when they resume. Free leaf and wood mulch are available for pickup at the self-serve mulch facility (4215 Eisenhower Ave.). 

Residents are encouraged to reduce the amount of waste they produce as much as possible, to reduce risk to collection crews. Refuse and recycling collection will continue on normal schedules; remember to secure trash in a tied or sealed plastic bag, inside the bins or carts provided by the City. Place recycling material in a blue City recycling bin cart or a paper bag.

Parking

City Suspends Enforcement of Residential Parking Zones, Weekend Meters, Inspection Stickers
To assist vehicle owners who are now working from home, caring for others, or trying to ensure the flow of goods and services, the City has suspended enforcement of the following parking restrictions until further notice:

  • Time restrictions for the general public in residential parking permit zones. (Signs in these zones include the language “residential permit exempt.”)
  • Weekend time restrictions and meter fees on blocks with pay stations. (Time restrictions and meter fees on blocks with pay stations will continue to be enforced on weekdays.)
  • Time restrictions for street sweeping. (Signs pertaining to these restrictions prohibit parking during a one-hour window on a particular day of the week.)
  • The prohibition against parking on the street for more than 72 hours.
      The requirement to display a valid state inspection sticker.  These changes do not permit parking in any location otherwise prohibited, including “no parking” zones. All other time restrictions not listed above, such as 15-minute spaces or time limits in commercial corridors, will continue to be enforced. Parking enforcement officers will have the discretion to enforce suspended restrictions in exceptional circumstances where a significant traffic safety or community concern exists, or as necessary to ensure the safe and orderly movement of vehicles. For more information about parking, visit alexandriava.gov/Parking.
  • City Parking Garages

    • The Market Square, Courthouse, and 220 N. Union Street parking garages will shorten hours of operation. These garages will close at 10 p.m.,  Sunday-Thursday, and at midnight on Fridays and Saturdays.
    • To limit close contact, all transactions will be via credit card only.
    • The Cameron/St. Asaph lot, Henry/Patrick lot and Thompson's Alley garage remain open to parking 24 hours a day.  Payment can be made at the meter at each site.
    • Market Square

      Regular Hours:                New Hours:

      M-Th 7 a.m.-1 a.m.               M-Th 7 a.m.-10 p.m.

      F-Sa 7 a.m.-2:30 a.m.           F-Sa 7 a.m.-12:00 a.m.

      Su 10 a.m.-1 a.m.                     Su 10 a.m.-10 p.m.

        

      Courthouse

      Regular Hours                 New Hours:

      M-Th 7 a.m. -3 a.m.            M-Th 7 a.m.- 10 p.m.

      F -Sa 7 a.m.-3 a.m.             F-Sa 7 a.m.-12:00 a.m.

      Su 9 a.m.- 1 a.m.                 Su 9 a.m.-10 p.m.

       

      220 N. Union Street

      Regular Hours:                New Hours:

      M-Th 7 a.m.-1 a.m.               M-Th 7 a.m.-10 p.m.

      F-Sa 7 a.m.-2:30 a.m.           F-Sa 7 a.m.-12:00 a.m.

      Su 10 a.m.- 1 a.m.                Su 10 a.m.- 10 p.m.


Permits

  • T&ES has rescinded all issued block party permits, in accordance with Centers for Disease Control (CDC) guidance that all events with 50 or more people be suspended for at least eight weeks. Issuance of new block party permits is suspended until further notice. 

    Utilities

    All of our utility partners have suspended service disconnections for non-payment. For more information on their COVID-19 response, please visit their respective websites.  

    For questions about T&ES services that are not covered here, please contact Alex311. This page will continue to be updated. 

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