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Thanksgiving Holiday Schedule of Services -- Updated 11/25/2014 10:55:23 AM
All City of Alexandria government offices will be closed on Thursday, November 27, and Friday, November 28, in observance of the Thanksgiving Day holiday. Residential trash and recycling will be collected on Thanksgiving Day, November 27, beginning at 6 a.m.
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Communications & Public Information
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Page updated Mar 2, 2012 2:49 PM
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Verizon FiOS FAQ

Many residents have contacted City Council members and staff concerning the deployment of the Verizon  FiOS network in the City of Alexandria.  Below are the most frequently asked questions.

What is FiOS?

FiOS stands for fiber optic services over FTTP (fiber to the premises), an advanced fiber-optic technology that uses strands of glass fiber and laser-generated pulses of light to transmit voice, data and video signals.

What is the status of FiOS in Alexandria?

Initially, Verizon staff indicated that the company wanted to pursue a FiOS deployment in Alexandria, and wished to complete the necessary telephone franchise before negotiating a cable television franchise.  The company also indicated that following the approval of a new telephone franchise, Verizon would begin construction of the FTTP network and negotiate the cable television franchise while the construction proceeded.  A new telecommunications franchise, (which did not include cable television), was approved by City Council on June 13, 2009.  The new franchise allowed Verizon to construct the FTTP network.  Negotiations on the cable franchise began immediately following Council’s action, but Verizon subsequently suspended all such negotiations nationwide while the company conducted a review of its business plans.

On March 9, 2010, the president of Verizon Virginia notified Mayor Euille that Verizon had completed its business review and would not be adding Alexandria to its FiOS portfolio, and the company does not know when or if that will change.

Is there a contact at Verizon for residents to express their concerns or to obtain updates about Verizon’s plans?

Inquiries should be addressed to:
Douglas E. Brammer, Manager of Government Relations
E-mail: douglas.e.brammer@verizon.com
Phone: 703.278.7458

Does any provider have an exclusive franchise in Alexandria?

No cable television, Internet, or telephone provider has an exclusive contract to provide service in Alexandria.  The City Council has consistently encouraged competition in the City.

Communications & Public Information
301 King St., Room 3230
Alexandria, VA 22314
703.746.3960
Fax: 703.683.4462
E-mail 

Office Hours:
Monday - Friday,
8:00 a.m. - 5:00 p.m.