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Schedule of Services for the Christmas Holiday Week -- Updated 12/22/2014 12:38:16 PM

All City of Alexandria government offices will be closed on Wednesday, December 24; Thursday, December 25; and Friday, December 26, in observance of the Christmas holidays. Residential refuse and recycling will be collected on Wednesday, December 24. There is no collection scheduled on Thursday, December 25; and Thursday’s collection will take place on Friday, December 26.

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City of Alexandria, VA City of Alexandria, VA
Finance
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Page updated Dec 15, 2014 1:12 PM
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Six Easy Ways to Pay

(En español.)

There are six ways to pay Alexandria taxes and parking citations:

 


Online

By eCheck: Taxpayers or vehicle owners can pay online by transferring funds from a personal checking or savings account. This service is free, but the payer must know the account or citation number and the amount he or she needs to pay.

By Credit Card: Taxpayers or vehicle owners can pay online with personal or business Visa, MasterCard, American Express, or Discover/Novus cards. A convenience fee applies to this service.

NOTE: The violations listed below cannot be paid online.

  • 3-2-336 Offenses relating to windshield tag or decal
  • 10-4-37 Failure to procure and display City windshield tag or decal
  • 10-4-37.1 Enforcement of the Northern Virginia Local Motor Vehicle License Compact

The City of Alexandria cannot accept online payment for parking citations issued to booted or impounded vehicles, or to vehicles cited for failure to display a City vehicle decal (violation code 3-2-336, 10-4-37, or 10-4-37.1). The boot or decal violation must be resolved before the parking citation may be paid and verification is currently not automated. The vehicle owner may pay in person at City Hall or mail the payment together with proof that he or she has purchased the decal.  Additional assistance may be obtained by contacting the City's Treasury Division by email or by telephone at 703.746.3902.

NOTE: Online payment systems are for payments only. Requests for refunds or payment assistance should be directed to the Treasury Division by email or by phone at 703.746.3902.

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Cash Payment Centers

The City has partnered with Global Express Bill Payment Centers to offer off-site cash payment centers throughout Northern Virginia for City parking citations and some City taxes. These payment centers will accept payments in cash only for parking citation fines, decal fees, personal property taxes, real estate taxes, business license taxes, and business personal property taxes. The taxpayer or vehicle owner must have a print copy of the bill or citation with him or her at the time of payment. Payments are considered received as of the date and time on the receipt. This is a free service.

Cash Payment Center Locations (PDF)

 


Real Estate ACH Debit Program

Through the Automatic Bank Debit Program, property owners can have real estate taxes and refuse fees automatically paid from their checking or savings accounts in monthly installments or in one lump-sum payment on each of the tax due dates. This service is free.


By Phone

The City accepts real estate tax, personal property tax, business personal property tax, and parking citation payments by personal or business Visa, MasterCard, American Express, or Discover/Novus card. A convenience fee applies to this service.

  • Taxpayers can make tax payments by calling 1-800-2-PAY-TAX and entering jurisdiction code 1007 when prompted.
  • Vehicle owners can pay parking citations by calling 1-866-353-0454.

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By Mail

Checks or money orders may be mailed to Treasury Division, P.O. Box 323, Alexandria, VA 22313. The bill, citation, or invoice being paid should be enclosed with the payment. The bill, citation, invoice, or account number should be written in the memo field on the check or money order. Returned checks are subject to a $35 fee in accordance with state law. The City does not accept postdated checks because checks to the City are generally deposited on the date of receipt. For their protection, payers should not mail cash.


At City Hall

Treasury Division: Room 1510 

Taxpayers or vehicle owners may pay by cash, check, money order, or Visa, MasterCard, or Discover credit and debit cards at the Treasury Division, City Hall, 301 King Street, Room 1510. A service fee of 2.5% on the transaction amount is charged for in-person credit and debit card payments. The Treasury Division windows can be found by walking straight through the lobby and following the arrow marked "Treasury." Payments are accepted in person Monday through Friday, 8 a.m. to 5 p.m., except City holidays. To avoid long lines near payment deadlines, taxpayers or vehicle owners should consider paying by one of the other methods above or using the drop box.

NOTE:  The Treasury Division will accept payment in coins at the Treasury windows; however, coins must be rolled. Additionally, the City does not accept postdated checks because checks to the City are generally deposited on the date of receipt.

Drop Box 

Taxpayers or vehicle owners may drop payments by check or money order in the drop box on the Royal Street wall of City Hall. Payments must be placed in the drop box by midnight on the tax due date to be considered on time. The bill, citation, or invoice being paid should be enclosed with the payment. The bill, citation, invoice, or account number should be written in the memo field on the check or money order. Returned checks are subject to a $35 fee in accordance with state law. The City does not accept postdated checks because checks to the City are generally deposited on the date of receipt. For their protection, payers should not leave cash.

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Convenience Fee Schedules for Credit Card Payments

For payments made by credit or debit card online or by phone:

 

Transaction Amount  Convenience Fee  Transaction Amount  Convenience Fee 
$0 - $49.99 $3 $600 - $699.99 $21
$50 - $99.99 $5 $700 - $799.99 $24
$100 - $199.99 $7 $800 - $899.99 $27
$200 - $299.99 $10 $900 - $999.99 $30
$300 - $399.99 $12 $1,000 - $9,999.99 3%
$400 - $499.99 $15 $10,000 and up 2.5%
$500 - $599.99 $18    

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301 King St.
Alexandria, VA 22314
703.746.3900
Fax: 703.838.4987
E-mail

Office Hours:
Monday - Friday
8 a.m. - 5 p.m.