Personal Delivery Devices (PDDs) are small, autonomous sidewalk robots designed to transport goods directly to customers. As this technology becomes more common across the country, the City is committed to keeping residents informed and ensuring these devices operate safely within our community. 

For restaurants that choose to use these devices, they may serve as an alternative to larger delivery vehicles for short-distance food deliveries.  

Personal Delivery Devices are largely regulated by Virginia code 46.2-904 and 46.2-908.1:1, which authorizes companies to deploy them here. The City will work with the operators to ensure they are operating safely.  

As PDDs appear in more neighborhoods, you may notice small robots traveling along sidewalks or stopping briefly for deliveries. They are designed to operate predictably, navigate around people, and pause when necessary to avoid conflicts. 

If you encounter a PDD: 

• Feel free to simply walk around it
• Do not attempt to push, block, or tamper with the device
• Report any malfunctioning or obstructive PDDs via Alex311 (keyword: personal delivery device) 

PDDs will not operate on King Street or in certain areas of Old Town.

Currently Serve Robotics plans to launch operations in Alexandria on Monday, December 8.  

If you have comments or encounter an issue related to a PDD operating in the City, please submit your comment via Alex311 (keyword: personal delivery device) 

The City will keep this website updated if any other companies begin operations in the City.  

PPDs should yield to pedestrians. Please report any illegal or dangerous PDD operation that you observe via Alex311 (keyword: personal delivery device).