Page updated on Apr 7, 2021 at 2:57 PM

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New Hours for Walk-In Service

UPDATED: In an effort to better serve our customers, the Treasury and Revenue Divisions of the Department of Finance have updated their walk-in service hours to Mondays, Wednesdays, and Fridays from 8 a.m. to 4 p.m. as of March 1, 2021.

Most transactions can be completed with one of our contactless options. Finance staff remain available online and by telephone Monday through Friday, 8 a.m. – 5 p.m.


Hardship Waivers for Second Half Real Estate Payments

While the COVID-19 pandemic has affected our entire community, the City recognizes that the financial impact on some taxpayers may be particularly substantial. If the COVID-19 pandemic has affected your ability to pay the full amount of the 2020 second installment of Real Estate Tax due by November 16, please email to discuss your circumstances and learn about payment options.

On October 17, 2020, City Council passed a resolution granting some leniency for late payment penalties.  Read the full resolution here.

Due Date Extension: Personal Property Tax Due Date (Car Tax and Business Personal Property Tax)

On September 8, 2020, the Alexandria City Council extended the Tax Year 2020 Personal Property payment due date from October 5, 2020 to December 15, 2020. Although the bills that have already been mailed are printed with an October 5, 2020, due date, taxpayers can ignore this date. 

The new deadline for paying these taxes is December 15, 2020.  Any payment received or postmarked by that date will be considered on-time and will incur no late payment penalties or interest.  Late payment penalties and interest will begin on December 16, 2020.

COVID-19 Information

For more information on the City's response to the COVID-19 pandemic, visit

Tax Portal for Real Estate Tax, Vehicle Tax, and Parking Citations

The tax portal can be accessed directly to view your account or update your information by visiting

Business Tax Portal

The Business Tax Portal allows businesses to securely access business tax accounts, view historical data, file tax returns and make payments online. It can be accessed directly at More information about using the Business Tax portal can be found at