** Online payment portal for Car Tax and Real Estate Tax payments temporarily disabled **

Please be advised that the Department of Finance’s online payment portal for Car Tax and Real Estate Tax is currently not available.  The Department is migrating to a new computer platform that requires the system to be down for necessary integration during this period.

Car Tax and Real Estate Tax payments can still be made by mailing checks to the Department of Finance, Treasury Division, P.O. Box 323, Alexandria, VA 22313.  Payments by check or cash can also be made in person during this period at City Hall, 301 King St., Room 1510, or at the West End Finance branch office, 4850 Mark Center Drive, second floor.  Offices are open 8 a.m. to 5 p.m., Monday through Friday.

The system changes may also cause some delay in making requested account adjustments, but staff remains available to assist you by phone at 703-746-4800, or by emailing 

VehicleTax@alexandriava.gov or Payments@alexandriava.gov.

The online payment process for parking tickets and business taxes is not impacted by this system change.

Your patience is appreciated as we migrate our tax systems to a new platform!

• Pay by Phone:
  • Vehicle Personal Property Tax 877.273.5708
  • Real Estate Tax 877.273.5708
  • Parking Citations 703.782.9176
  • Business Taxes- Pay by Phone not available at this time. 
• Pay Online by credit card or eCheck using one of the City's Tax Portals listed below.
• Pay by Mail via US Postal Service: Click Here for Mailing Addresses 
• 24-hour Drop Box: payments can be made using the outside drop box on the Royal Street side of City Hall; 301 King St
• Guest Parking Permits can be obtained online at apps.alexandriava.gov/RPP2014/

The tax portal can be accessed directly to view your account or update your information by visiting taxportal.alexandriava.gov/.

The Business Tax Portal allows businesses to securely access business tax accounts, view historical data, file tax returns and make payments online. It can be accessed directly at businesstaxportal.alexandriava.gov/BTP/. More information about using the Business Tax portal can be found at alexandriava.gov/BusinessTax.

Car Tax payments are due each year on October 5.  Bills are mailed in the summer after the annual tax rate has been adopted by City Council.  Unlike most Real Estate taxes, Car Taxes are not escrowed each month as part of a mortgage.  However, if you would like to anticipate the taxes due in October, you are welcome to make prepayments any time.  For approximate estimating purposes, base the amount on last year’s bill and prepay the amount you want.  This can be on a monthly basis, or in one or more lump sums.  The residual amount due will be reflected on a revised tax bill mailed to you in the summer.  Personal property tax prepayments can be mailed or paid in-person. 

Pay In-Person: Payments can be made in-person at 2 convenient locations:

• City Hall 301 King Street, Room 1510, Treasury Windows located on the First Floor
• West End Finance Branch Tax Office 4850 Mark Center Drive, Suite 2011, Office located on the Second Floor 

• Email us:
  • Car Tax questions: VehicleTax@alexandriava.gov
  • Business Tax questions: BusinessTax@alexandriava.gov
  • Payment questions: Payments@alexandriava.gov
• Call us at 703.746.4800