Medicare Counseling
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Contact VICAP
Contact the City of Alexandria VICAP Program
Call our intake line at 703.746.5712 or email your name, preferred contact and a message to VICAP@alexandriava.gov
Getting Started
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Medicare 101 Presentations
Understand the basics of Medicare virtually or at a participating library.
Aug. 3 or Aug. 14 at 1 p.m., Aug. 23 at 11 a.m., or Aug. 28 at 2 p.m.
Register at Events - Alexandria Library (alexlibraryva.org)
Upcoming Medicare 101 Presentations
State-certified VICAP Counselors from the City of Alexandria will conduct free Medicare presentations at these locations. To register, please contact the libraries.
James M. Duncan, Jr. Branch Library
Saturday, August 3, 1 p.m.
Virtual & In-person
2501 Commonwealth Ave.
Phone number: 703.746.1705
Kate Waller Barrett Branch Library
Wednesday, August 14, 1 p.m.
Virtual & In-person
717 Queen St.
Phone number: 703.746.1703
Charles Beatley, Jr. Central Library
Friday, August 23, 11 a.m.
Virtual & In-person
5005 Duke St.
Phone number: 703.746.1702
Ellen Coolidge Burke Branch Library
Wednesday, August 28, 2 p.m.
Virtual & In-person
4701 Seminary Rd.
Phone number: 703.746.1704
Online Registrations at https://alexlibraryva.org/
For reasonable disability accommodation, contact christina.damhuis@alexandriava.gov or call 703.746.5694, Virginia Relay 711.
What is Medicare and VICAP?
Medicare is a health insurance program for people 65 years or older, under age 65 with certain disabilities, and any age with end stage renal disease or Lou Gehrig’s disease.
The Virginia Insurance Counseling and Assistance Program (VICAP) is a free program offering unbiased, individualized telephone or web-based counseling to help with a wide range of insurance related issues. The Virginia Insurance Counseling and Assistance Program (VICAP) for residents of the City of Alexandria is based in the Department of Community and Human Services, Division of Aging and Adult Services.
VICAP is part of a nationwide network of health insurance assistance programs that provides free, unbiased, individual insurance counseling to Medicare beneficiaries, their families and caregivers.
Services include:
- Individual counseling on Medicare Parts A, B, C (health plans), Medicare Part D (prescription plans), and Medigap plans
- Presentations on Medicare for people new to Medicare or soon to be eligible
- Questions about coverage, enrollment or changing plans
- Help resolving Medicare claims or billing issues
- Help filing for Medicare-related benefits
Assistance with understanding:
- Medicaid
- Long-term care insurance
- Eligibility and applications for low-income assistance programs