Contact Us - Call.Click.Connect.

Report a problem, request a service, contact City officials and view emergency hotline information.

Page updated on Mar 30, 2016 at 1:48 PM

In the event of Fire, Police or Medical emergency, dial 9-1-1. Police non-emergency can be reached at 703.746.4444.


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Your Government at Your Fingertips

Call.Click.Connect., the City’s online customer service system, allows customers to submit service requests, report problems, search for information, or find the right contact to call for various issues and topics of interests.

703.746.HELP (4357)

The City has one number, 703.746.HELP, for all customer requests and inquiries. The Customer Connection Center is staffed with experienced professionals to respond to customer inquiries.


Hotlines

In Crisis? Call us now. 24 hours a day:

  • Emergency Mental Health Services
    703.746.3401
  • Detox/Substance Abuse Services
    703.746.3636
  • Sexual Assault
    703.683.7273
  • Domestic Violence
    703.746.4911
  • Child Protective Services
    703.746.5800
    or State
    1.800.552.7096
  • Adult Protective Services
    703.746.5778

SnowReport

To check on the plowing priority and status of your street and/or submit a concern, use the City’s  SnowReport tracking system or call 703.746.HELP (4357). 

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