Snow & Ice Control

Page updated on Dec 8, 2021 at 8:46 PM

Clearing City streets and sidewalks is a difficult process that takes time, hard work, and good communication between residents, business owners, and the City.

The City clears snow from 561 lane miles of roadways, 20 miles of publicly owned sidewalks, walkways, and pathways, and 44 acres of municipal parking lots and publicly owned squares. Typically, alleys and non-municipal parking lots are not part of the City’s snow removal operations. View this map for snow removal priorities and download a copy of the winter weather mailer to learn about winter weather preparedness.


Emergency response, including snow and ice removal operations, continues to be a top priority and core service for the City of Alexandria’s snow response teams, public safety and emergency management.


City Government closings and cancellations are communicated in various forms including the City website, eNews alert messages, and social media. School closing announcements due to inclement weather are available from the Alexandria City Public Schools (ACPS) via telephone, the ACPS web site or Emergency E-news.


The City’s winter weather emergency classifications are based on type and accumulation of precipitation with severity ranging from Level 1 (least severe) to Level 3 (most severe). The classifications are based on similar systems used widely in other jurisdictions. In Alexandria, the City Manager may declare a snow emergency and implement parking restrictions at any level. 


City crews treat and plow primary roads (which include snow emergency routes) followed by secondary routes (including hills). After these priorities are addressed, crews will begin plowing intermediate and then residential streets.  


Definitions for Snow Removal from City Streets. Learn the meaning of specific terms used to define conditions of City roads and throughways and the difference between the various conditions.


Sidewalks, driveways, and entrances are the responsibility of the adjacent property owner, occupant, community association, or business for snow removal.  Snow and ice must be cleared from all paved sidewalks abutting your property within 24-72 hours of the end of the snowfall, depending on the storm response level. 


Once a snow emergency is declared by the City, pay special attention to news broadcasts, eNews alerts, Facebook, and Twitter for announcements that a snow emergency plan is in effect. Report a problem online, or call 311 or 703.746.4311 before, during and after potential snow emergency events.


The City of Alexandria urges residents to exercise caution while cleaning up after winter storms.  Strenuous physical activity can increase the risk of illness and injury, especially heart attacks. 


Frequently asked questions about snow storms, including information about City plowing priorities, parking enforcement, sidewalk clearing, and more.

To check the status of snow removal during a storm or report a missed street or sidewalk, use  SnowReport.

Also, check out the  Health Department's tips for preparing your family for winter weather.

City Government

City government closings and cancellations due to inclement weather are communicated in various forms including:

Alexandria City Public Schools (ACPS)

ACPS closing and cancellation announcements due to inclement weather are available from:

Snow Emergency

If you have a life-threatening emergency, call 911 immediately. For other emergencies related to snow storm, call 311 or 703-746-4311 or contact us online. Please do not call this number to ask when your street will be plowed; see the above information regarding street-cleaning priorities. Complaints about compliance with the sidewalk ordinance may also be made by calling 311 or 703-746-4311.