General Services

The Department of General Services maintains physical facilities, Fleet vehicles and provides communication and logistical support for the City government. The Department consists of five divisions.

Page updated on Sep 22, 2020 at 10:57 AM

Welcome to the Department of General Services

Our mission is to provide exceptional management of the City's real estate, property and fleet services, and other support services for all our customers, internal and external. The Department of General Services staff strives to provide our customers with unmatched services by proactively managing the City's assets to support the delivery of services to the City of Alexandria, responding to service requests in a timely manner, listening to our customers, and ensuring that our customers are satisfied with the resolution. We invite you to look through our website to learn more about our services and programs. We hope that you are satisfied with the quality of services we provide and we value your input and suggestions.

Mission Statement - The Department of General Services is responsible for exceptional management of the City's Real Estate Property and Fleet Maintenance and other Support Services.
Vision Statement - "General Services is Leadership Committed to Excellence in Customer Service, Quality Management, Innovative Solutions, and Effective Teamwork."

Witter Wheeler Feasibility and Campus Master Plan 

The City of Alexandria’s goal for the Witter Wheeler Feasibility and Campus Master Plan Process is to ascertain how the spatial needs of the City Services Departments which currently reside on the campus can be more effectively met. Optimal location, reuse, or re-purpose of the existing facilities and/or examination of the potential for new facilities will be examined.  Analysis will also include the balancing of departmental needs with available City resources in order provide better services to Alexandria residents.

The boundary of the 54.7-acre City-owned property for the Witter Wheeler Campus can be seen in the attached diagram and generally extends from Wheeler Avenue on the west to the eastern edge of Witter fields on the east. The southern border of the site is the right-of-way adjacent to Business Center Drive.  The northern border of the site extends to Duke Street at the west end but shifts south along the south side of businesses that front on Colvin Street.  No privately-owned property is within the boundary of the Witter Wheeler Campus study area.

The City Departments that currently reside on the Witter Wheeler Campus are: Transportation and Environmental Services, the Alexandria Police, Alexandria Fire Department, Recreation Parks and Cultural Activities, Alexandria City Public Schools, Department of General Services, DASH and the fuel island as well as public services including the recycling center, and multiple sport and recreational areas. 

DASH Flooding Analysis

DASH Zero Emission Bus Implementation Plan Scope

Witter - Wheeler Fleet Study Final Report

Fire Station 203 (Cameron Mills) Project 

Fire Station 203, located in the Beverly Hills area, was built in 1948 and is 71 years old. The station's 5,900 square foot, two bay house does not support the growing need for increased staffing and modern fire and EMS apparatus. This project will demolish the current station and build a new 15,400 square foot, three bay fire station on the same site. A temporary fire station will be constructed adjacent to current Fire Station 203 to ensure the continued safety of the community during construction. 

City Hall Renovation Project

Market Square has been the center of civic activity for Alexandrians since the City’s founding in 1749. The current City Hall, built in 1871, is a great source of community pride and serves as a workplace for more than 300 City employees. After many years of service, major updates are needed throughout City Hall to repair aging building components, improve operating systems, optimize space utilization, improve building circulation and wayfinding, and enhance security.

The City Hall Renovation Project will provide a revitalized safe, and sustainable environment to better serve City staff, Alexandria residents, and visitors well into the future. The City of Alexandria is committed to maintaining City Hall as the seat of government for many years to come.

Community Meetings

An initial community meeting was held in City Hall on Wednesday, July 31, 2019:

Community Meeting Presentation

Gallery Walk Boards

A second community meeting event is planned for September in City Hall:

Monday, September 30, 2019 – 6:30 to 8:30 PM

Alexandria City Hall, 301 King Street

Sister Cities Conference Room 1101

Alexandrians and City staff are welcome to attend, and:

  • Learn about the City Hall Visioning Study and future City Hall renovation
  • View gallery displays and hear about City Hall initiatives
  • Discover City Hall history and take a brief tour
  • Ask questions and share ideas about the future uses of City Hall

Surplus Real Estate 

The City of Alexandria invites interested parties to browse for surplus real estate property that is currently available. The Department of General Services is responsible for public disposal of all City-owned real estate that has been designated as surplus by the Alexandria City Council. All real estate is offered "As-Is," with no warranties or guarantees, expressed or implied, as to kind, character or its fitness for any use, purpose or its ability to be developed for any use or purpose.

King Street Properties Request for Proposals (RFP)
On Monday, April 3, 2017, the City of Alexandria issued a Request for Proposals (RFP) for the disposition, sale and redevelopment of City-owned surplus real estate located at 912, 916, 920 King Street and 116 South Henry Street. The City was seeking developers that have a proven combination of experience and expertise in the design, development and construction of urban properties. Their expertise could include public-private partnerships, federal tax credit funding mechanisms, multi-family construction, commercial development involving both office and retail and historic district redevelopment.  This RFP will be issued for a period of 120 days, closing on July 24, 2017. If you have any questions regarding this solicitation please contact Alfred Coleman, Deputy Director of General Services at 703.746.4770.


Provides administrative oversight of all functional areas within the Department including: reporting for the departmental strategic plan, managing City-owned parking lots/structures and associated contracts, Fleet maintenance for 815 vehicles and equipment including the City's Pool vehicles, negotiating and managing building leases, space planning, Animal Shelter contract, City Surplus Real Estate program, Print & Mail services, and the Market Square Farmers Market and Vendor Cart programs.

Energy Management

The Office of Energy Management is responsible for delivering community energy programs and leading climate change action to ensure the fiscal strength of the City government and achievement of results that the Alexandria community values. The City’s energy management program is responsible for managing and reducing the City’s energy use, utility costs, and greenhouse gas emissions from City facilities and vehicle fleet. Energy Management delivers the following services to the Alexandria community: community energy programs; City operations energy management; utility acquisition and management; facility engineering; energy assurance and reliability; and utility regulatory and policy affairs. To learn more about each of these services, click here.

Facility Management 

The Facilities operation is responsible for maintaining the 2.4 million square feet of public buildings owned by the City of Alexandria. Facilities is also responsible for planning and managing all building renovations and new city building construction projects, and providing special event set-up and staffing support. 

Fleet Services

The General Services Department no longer oversees Fleet Services.  Please find Fleet Services information on the Department of Transportation & Environmental Sciences site through the link below:

Event Planning and Support Services 

Special Events are managed through a consortium of city departments. The Department of General Services is responsible for scheduling the use of City Hall, Market Square, Old Town Farmers' Market, and the Market Square Vendor Cart Pilot Program.

Mail and Print Services 

The Mail and Print Services Division of General Services is responsible for mail services and internal and outsourced printing and copying for The City. Services are provided to all City departments. Most City Departments receive their USPS mail via General Service's courier. Mail is delivered both to City Hall and satellite buildings. Most print and copy requests can be completed by the Mailroom; however more complex printing or higher volume printing or copying may require your job to be sent to one of our highly qualified vendors. In addition, the Mailroom carries a variety of paper stocks your department may use.