The City of Alexandria’s Crisis Intervention Team (CIT) program continues to expand its impact as a nationally recognized model for improving interactions between first responders and community members experiencing behavioral health crises. CIT brings together law enforcement, fire and EMS personnel, dispatchers, and behavioral health professionals for specialized training that emphasizes de‑escalation, trauma‑informed communication, and collaborative problem‑solving.

Since its launch in Alexandria in 2010, the program has trained hundreds of first responders, equipping them with the skills to recognize psychiatric symptoms, respond appropriately, and connect individuals to safety and services.

This spring, a new cohort of 16 first responders began the 40‑hour CIT training. As part of their learning, the group visited the West End Wellness Center, a day support program for residents living with serious mental health conditions. Participants shared lunch with program members, observed daily activities, and engaged in open conversations about their lived experiences.

CIT Coordinator Yinka Olarinde explained that “The Alexandria CIT connects community members, behavioral health specialists, and law enforcement with the goal of forming stronger relationships. By bridging the gaps in communication and debunking stereotypes, the interactions between our City first responders and community residents continues to improve in Alexandria. We hope to continue using these integrated lunches to bolster positive exchanges.” 

CIT is more than training, it’s a culture. By continuing to build relationships between first responders and behavioral health providers, the program helps ensure that individuals in crisis access care that prioritizes safety, dignity, and long‑term stability. The approach reduces unnecessary arrests, decreases use of force, and strengthens trust between the City and its residents.

Learn more about the CIT and the City’s range of behavioral health crisis services.