Mental Health Crisis | Program Phone Numbers
If you or someone you know are experiencing a mental health crisis, the City of Alexandria has multiple resources to ensure you are able to easily get the most appropriate care possible. Most of these resources are available 24/7.
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Regional Crisis Call Center
Call 703.527.4077/ Text 85511 -
Department of community and humAn services (DCHS)
emergency Services
Call 703.746.3401 – OR VISIT 4850 Mark Center Dr, 1st Floor,
Alexandria, VA 22311 -
Community Crisis Response Team
Call 703.746.3401 -
Alexandria Co-Response Program (ACORP)
Call 911 and ASK For an ACORP unit -
Crisis Intervention Team (CIT)
Call 911 and ASK for a CIT officer -
INOVA Alexandria Hospital Emergency Department
Visit 4320 Seminary Rd, Alexandria, VA 22304
Regional Crisis Call Center (RCCC)
Contact: Call 703.527.4077 or text 85511
Location: Oakton, VA
Hours of Operation: 24/7
The Regional Crisis Call Center is a crisis line for individuals experiencing behavioral health crises throughout the Northern Virginia region (Alexandria, Arlington, Fairfax, Loudoun, and Prince William). Operated by PRS CrisisLink, RCCC offers trained, empathetic professionals who can listen and connect individuals to resources for on-going support and care. These connections to resources include the ability to dispatch regional mobile crisis teams or redirect a call to a more immediate response when necessary. The RCCC operates 24/7 year-round. Your call is confidential and free of charge.
Emergency Services - Alexandria DCHS
Contact: Call 703.746.3401
Location: 4850 Mark Center Dr, Alexandria, VA 22311, 1st Floor
Hours of Operation: 24/7 by phone and telehealth, Walk-ins 8 a.m. to 8 p.m. Mon-Wed, 8 a.m. to 5 p.m. Thurs-Fri
The Department of Community and Human Services Emergency Services team provides 24/7 crisis interventions to individuals experiencing behavioral health crises in the City of Alexandria. The team is composed of mental health clinicians who can provide support by phone, respond in the community, or meet with individuals via telehealth or at the team’s office on the first floor of the Del Pepper Community Resource Center at the Mark Center. Learn more about Emergency Services and TDOs.
Community Crisis Response Team
Contact: Call 703.746.3401
The Community Crisis Response Team (CCRT) is a team of trained mental health professionals from the City of Alexandria's Department of Community and Human Services. The CCRT responds in the aftermath of a community crisis and provides small group support and debriefing to assist those who are impacted. Referrals are taken by phone from 8 a.m. to 5 p.m., Monday through Friday.
Alexandria Co-Response Program (ACORP)
Contact: Call 911 and request an ACORP unit
Location: 3600 Wheeler Ave, Alexandria, VA 22304
Hours of Operation: 9 a.m. – 9 p.m., 7 days a week
The City of Alexandria's Co-Response Program (ACORP) pairs specially trained law enforcement officers with licensed behavioral health clinicians to respond together to calls for persons having a behavioral health crisis. ACORP teams are dispatched by Alexandria’s 911 call center.
The program is a collaborative effort between the Alexandria Police Department (APD) and the Department of Community and Human Services (DCHS) that:
- utilizes best practices and trauma-informed approaches to maximize helpful and safe outcomes for persons served
- decreases the stigma associated with behavioral health calls for service
- promotes opportunities for cultural sensitivity and equity
- diverts individuals from unnecessary incarceration or involuntary hospitalization
- delivers services in ways that de-emphasize law enforcement as the only response to persons in need of mental health assistance
Crisis Intervention Team
Contact: Call 911 and request a CIT officer
Location: 3600 Wheeler Ave, Alexandria, VA 22304
Hours of Operation: 24/7
The Crisis Intervention Team is comprised of highly skilled and specially trained police officers who function as part of the regular Alexandria Police Department patrol. Through their training, these officers receive 40 hours of specialized training in the recognition of psychiatric disorders, suicide intervention, substance abuse issues, verbal de-escalation techniques, and legal training in mental health and substance abuse issues. CIT officers are dispatched by Alexandria’s 911 call center.
INOVA Alexandria Hospital Emergency Department
Location: 4320 Seminary Rd, Alexandria, VA 22304
Hours of Operation: 24/7
INOVA Alexandria Hospital Emergency Department is located at INOVA Alexandria Hospital on the ground floor. Evaluations are conducted for individuals experiencing behavioral health crises. The evaluations are used to determine the most appropriate level of care and a referral may be made.
Red Flag Law and Suicide Prevention
Virginia's ESRO "Red Flag" Law helps save lives!
If you are concerned about someone who has a firearm and may be a danger to their self or others, report it. This law prevents individuals, who show signs of being a substantial risk, from purchasing, possessing, or transporting a firearm.
To obtain free gun locks and medication lock boxes, see the suicide prevention program Lock and Talk.