In a city as diverse as Alexandria, economic hardship can challenge many residents in several different ways whether it’s through job loss, rising housing costs, or unexpected life changes. The Department of Community and Human Services (DCHS) offers a robust network of support designed to help individuals and families regain financial stability and build lasting financial confidence.
SNAP, TANF, and Medicaid
DCHS serves as a crucial entry point for residents applying for public programs such as:
- Supplemental Nutrition Assistance Program (SNAP) This program helps eligible households purchase nutritious food.
- Temporary Assistance for Needy Families (TANF) Provides financial aid and job readiness services for families with children.
- Medicaid offers healthcare coverage to low-income residents, children, pregnant women and individuals with disabilities.
Residents can apply for these programs through CommonHelp or by getting direct application assistance from DCHS staff at one of the department’s service locations.
DCHS Benefits Hub
Connecting Residents with Relief Programs
DCHS also supports access to:
- Utility Assistance Programs including help with gas, water, electricity, and phone bills.
- Affordable Rental Housing Opportunities- The City of Alexandria’s Office of Housing provides housing counseling services for persons seeking affordable rental and accessible housing in the city.
These initiatives ensure that people don’t have to choose between food, healthcare, and staying connected to school or work.
Human Services Basic Needs Program
Free Tax Prep and Financial Literacy Support
During tax season, DCHS collaborates with Volunteer Alexandria and other community partners to offer free tax preparation services through the IRS sponsored Volunteer Income Assistance (VITA) program. This ensures low-to-moderate income residents can maximize refunds and file accurately without high fees.
DCHS also provides financial literacy workshops that help participants learn about different subjects such as:
- Budgeting and saving
- Credit repair and debt management
- Planning for major expenses (housing, education, emergencies)
These programs are extremely useful for households that are transitioning from public assistance to self-sufficiency, empowering them with the tools and knowledge that are needed for long-term financial wellness.
Residents who aren’t sure where to begin can contact the DCHS Customer Relations Call Center for guidance. Trained staff help callers:
- Understand program eligibility
- Schedule benefit application assistance
- Get referrals for food, housing, childcare, and employment support
Call Center Info: 703.746.5700
Residents are encouraged to explore all available resources and reach-out not just in emergencies, but proactively. When basic needs are met and financial knowledge is shared, entire communities become stronger.