Performance & Accountability

The Office of Performance and Accountability (OPA) helps the City deliver efficient and effective services by informing decisions through measurement and analysis

Page updated on Sep 17, 2019 at 9:47 AM

Team Management Icon About the Office of Performance and Accountability

Learn about the Office including what the Office does, services provided, and more.

Rating Icon Performance Dashboard

Annually, City departments report on how well their department is performing using key indicators. This information, which is used to track and evaluate performance, is jointly developed by departments and the Office of Performance and Accountability.  View the performance dashboard.

Survey Icon Resident Survey

As part of the City of Alexandria's data-driven effort, the City conducts a survey of our residents.  This helps the City Government know more about resident's expectations for the City Government as well as how well we are performing for our community.  View the resident survey.

Result Icon Analysis Reports

The Office of Performance and Accountability collaborates with departments to analyze issues, challenges, and questions through research, data and process analysis; resulting in analysis reports that include findings and recommendations that improve service delivery.  View OPA analysis reports.


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