City Hall, an Alexandria landmark, is well over 100 years old. Market Square has been a civic gathering place since the City’s founding in 1749. Both facilities need significant updates to repair aging building components, improve technology and accessibility, enhance security, and bolster community engagement.
The renovation of City Hall and Market Square Plaza, has begun and all departments previously residing in City Hall have relocated. Some offices have moved to temporary ‘swing’ spaces, while other departments have permanently vacated City Hall to consolidate their services in new locations.
New Department Locations and Service Changes
As we continue to communicate about office moves to new locations throughout the city, we encourage residents and visitors to check the list below for the new locations of common City services.
Office of Housing
- New Location: Banker's Square (100 N. Pitt St, 4th Floor)
Code Administration
- New Location: Del Pepper Community Resource Center (4850 Mark Center Dr., 2nd Floor)
Council Chambers
- New Location: Del Pepper Community Resource Center (4850 Mark Center Dr., 1st Floor)
City Clerk
- New Location: Tavern Square (421 King St., 2nd Floor)
Mayor & City Council
- New Location: Tavern Square (421 King St. 2nd Floor)
City Attorney's Office
New Location: 123 N. Pitt St, 5th Floor
City Manager's Office
- New Location: Tavern Square (421 King St. 2nd Floor)
Planning & Zoning
- New Location: Tavern Square (421 King St. 2nd Floor)
Finance
Offices: Real Estate, Finance Admin, Risk Management, Pension & Payroll
- New Location: Banker's Square (100 N. Pitt St)
- Real Estate and Pension & Payroll: 2nd Floor
- Finance Admin, Risk Management: 4th Floor
Appointment only services. Call 703.746.4646 or email realestate@alexandriava.gov to schedule.
For Pension, appointment only services, call 703.746.3906 or email retirement@alexandriava.gov to schedule an appointment.
Offices: Treasury & Revenue
- Walk-in service for all tax matters available at the West End Branch Office at Del Pepper Community Resource Center (4850 Mark Center Dr., 2nd Floor). Most transactions can be completed at any time on alexandriava.gov/Finance
- Contact Information:
- Payments - 703.746.4800 or Payments@alexandriava.gov
- Personal Property Tax - 703.746.4800 or VehicleTax@alexandriava.gov
- Business Tax - 703.746.4800 or BusinessTax@alexandriava.gov
- Discovery and Collections - 703.746.4800
- Discovery Email - RADAR@alexandriava.gov
- Collections Email - Collections@alexandriava.gov
- Tax Relief - 703.746.4800 or TaxRelief@alexandriava.gov
Where can I go to:
Vote? My polling location used to be at City Hall
For residents whose polling location was Alexandria City Hall (301 King St), your new polling location will be Lyles Crouch Traditional Academy (530 S Saint Asaph Street). For more information about voting, visit the Voter Registration page
Get in-person help with my taxes?
Visit the West End Finance Branch Office at
- The Del Pepper Community Resource Center 4850 Mark Center Dr., 2nd Floor
- Monday to Friday
- 8 a.m. to 5 p.m.
- Online at alexandriava.gov/Finance
- By Phone and email:
- Payments - 703.746.4800 or Payments@alexandriava.gov
- Personal Property Tax - 703.746.4800 or VehicleTax@alexandriava.gov
- Business Tax - 703.746.4800 or BusinessTax@alexandriava.gov
Get in-person help with a permit?
Go to the City of Alexandria Permit Center at
- The Del Pepper Community Resource Center at 4850 Mark Center Dr.
- Monday – Friday
- 8 a.m. to noon and 1 to 5 p.m. (except City Holidays). The door locks daily at 4:30 p.m., but those already waiting can be seen until 5 p.m.
- Same-day service ends at 4:15 p.m.
- Be sure to have all plans and applications submitted before 4:15 p.m. for same-day service.
- The Permit Center closes at 2 p.m. on the first Monday of every month.
- Online at alexandriava.gov/PermitCenter.
Get in-person help with a Land Use Application?
Starting January 21, visit the Department of Planning & Zoning at
- 421 King St., 2nd Floor
- Monday to Friday
- 8 a.m. to 5 p.m.
- Online at alexandriava.gov/Permits
- By Phone at 703.746.4666
Register my vehicle?
Cars, trucks, vans, and other personal vehicles can be registered at
- The Del Pepper Community Resource Center at 4850 Mark Center Dr., 2nd Floor
- Monday to Friday
- 8 a.m. to 5 p.m.
- Online at anytime at secure.alexandriava.gov/vehicle/registration.php
- By phone or email at 703.746.4800 VehicleTax@alexandriava.gov
- By mail by printing the registration form and mailing it with a copy of the vehicle's valid state registration card, title, or bill of sale to the Revenue Division, PO Box 178, Alexandria, VA 22313.
Pay a parking citation (parking ticket)?
Visit the West End Finance Branch Office at
- The Del Pepper Community Resource Center 4850 Mark Center Dr., 2nd Floor
- Monday to Friday
- 8 a.m. to 5 p.m.
- Mail Parking Citation payments via check or money order to:
- Alexandria Citation Processing Center
- PO Box 549
- Belle Mead, NJ 08502-0609
- Online at alexandriava.gov/ParkingCitations
- Get help by email at payments@alexandriava.gov or by calling 703.746.4800.
Need to appeal a parking citation? Go to alexandriava.gov/go/1327.
What I need to do isn’t listed here. Where do I go?
Go to alexandriava.gov/Live to find City services, local information, and to find out more about life in Alexandria.