Some services may be modified or suspended due to the pandemic.  Please see below for service impacts by division, we will continue to monitor and update this information daily.

Permit Center

• • Open to the public for in-person service Monday through Friday from 8:00am until 4:15pm.
  • The City of Alexandria Permit Center is now located on the fourth floor, room 4200.
  • Currently, we are asking for customers to only submit applications electronically through APEX.
  • The Alexandria Permitting and Land Use System (APEX) is available 24 hours a day from your computer or mobile device.
  • Customer assistance is still available by email Permit.Center@alexandriava.gov or by calling 703.746.4200. A support team able to respond to inquiries within 24 hours or one business day.

  • The City of Alexandria Permit Center will be conducting online workshops for the recently upgraded Alexandria Permitting and Land Use Management (APEX) system through December 27, 2021. Sessions will be held every other Monday beginning September 13, 2021 from 1:00pm - 2:00pm using a Microsoft Teams platform. These workshops will help you to navigate Alexandria’s 24-hour permitting system. 

    After the workshop you will be able to use APEX to:

    We will also spotlight the Document Library for a wealth of resources to help you navigate the APEX Customer Self Service (CSS) portal. Tutorial material is available to read or watch on short videos.

    To attend a workshop please RSVP to the Permit Center at 703.746.4200 or via email at permit.center@alexandriava.gov. 

    • Set up an account
    • View permit information and records.             
    • Apply for permits.
    • View permit application status and reviews.
    • Schedule, cancel and view inspection results.
    • Pay invoices.
    • Submit, view, print permits, plans & documents.

Plan Review Services

• We are continuing to perform plan reviews as scheduled
• Team Plan Reviews are no longer performed in-person, but are now performed fully electronically

New Construction Inspections

• In-person residential inspections for occupied dwellings (single-family and multi-family) are suspended, however these are still being performed virtually by video call. 
• All other inspections are still taking place as scheduled with inspectors maintaining social distancing. Inspectors are instructed to leave the area if they do not feel the area is safe. Those inspections will be rescheduled when the area is safe to enter.

Property Maintenance Inspections

• Residential rental inspections and interior, complaint-based investigations in occupied dwellings have been suspended, however some complaint inspections can still be performed by video call
• Proactive Exterior inspections will be performed to ensure sanitary trash disposal, timely trash service and rodent control surveys will continue
• Staff will continue to service overgrown grass and weeds complaints over 12” on private properties, with extended compliance periods for abatement.
• Unsafe/unfit investigations of occupied structures will continue with some interior inspection access modifications. Video and photo submissions of unsafe conditions are encouraged.

Permit Center Hours of Operation

• Closes at 2 p.m. on the first Monday of every month.
• Open regularly Monday - Friday, 8 a.m.- 5 p.m. (except City Holidays)

SAME DAY SERVICE ENDS AT 4:15 P.M. 

Please be sure to have all plans and applications submitted prior to 4:15 p.m., Monday through Friday for same day services.