FREE APEX CUSTOMER SELF SERVICE TRAINING SESSION
The City is working to implement APEX, the new Alexandria Permitting and Land Development System. APEX will provide online permit processing, online plan processing, payments, electronic plan review, and more. The configuration and implementation of APEX kicked off in early 2017 and is expected to go live in late 2019.
As part of the implementation, the City will be replacing the current customer relationship management (CRM) software, The Online Permit Center. The new CRM software will be the Customer Self Service portal.
The new Customer Self Service portal includes new online tools to enhance customer service options. Customers will have the power to:
- Search both our GIS system and Energov data
- Start and save permit or plan applications for submittal later
- Request multiple inspections from numerous job sites on a single screen
Free training sessions are offered to all city customers for information please see below:
When: Tuesday, September 10, 2019
1:15 pm - 2:45 pm
3:00 pm – 4:30 pm
Wednesday, September 11, 2019
1:15 pm – 2:45 pm
Where: Alexandria City Hall
City Council Workroom
301 King Street
Alexandria, VA 22314
To register please email email@example.com by September 6 to reserve your space.
About the Department
Welcome to the Alexandria Department of Code Administration, where we work in concert with other City agencies and our customers (residents, tenants, business owners, building owners, architects, engineers, builders, tradesmen, contractors, and developers) as part of the safe building team. Our objective is to assist customers with compliance related to Virginia's Uniform Statewide Building and Maintenance Codes (USBC), and the City Code nuisance and development provisions. This is accomplished through permit processing, plan review; timely and consistent inspections, and education regarding the requirements of the referenced codes. The department contains the five divisions of Permit Center, Property Maintenance Inspections, New Construction Inspections, Plan Review Services, and Administrative Services.
June 1, 2017 Permit Center Fee Schedule Changes
Alexandria Code Administration Guiding Principles
When checking for daily inspection information, please check the Daily Inspection Viewer Website by 8:00 a.m. the day of the inspection as the information is updated up until this time
The 2012 Virginia Uniform Statewide Building Code (USBC) is effective July 14, 2014. Additional information can be found at:
2012 Virginia Uniform Statewide Construction Code (VA USBC)
Standing Modification - Minimum Thickness of Galvanized Duct Walls for Single Family Dwellings
Same Day Service Ends at 4:15pm. Please be sure to have all plans and applications submitted prior to 4:15pm Monday through Friday for same day services.
Scheduling and Obtaining Inspection Results
The Department of Code Administration offers an automated system known as "ACCESS". "ACCESS" allows permit holders to use a touch tone phone to schedule or cancel inspections, request inspection results, speak to a Permit Technician or other city agencies or listen to recorded customer service messages. "ACCESS" is available seven days a week, 24 hours a day. To use the system, call 703.746.4200 or 703.746-4560 (direct). Note - to use ACCESS, you will need a touch-tone phone. If ACCESS is unavailable, please call 703.746.4200 for assistance during business hours.
Gas Permit Policy for Residential Additions & Alterations
Code Administration conducted a survey of the surrounding jurisdictions’ plan review requirements for residential fuel gas permits. The results found that a majority of localities did not require a fuel gas riser diagram prior to permit issuance for residential gas pressures less than 2 psi. Therefore, to stay consistent across local boundaries, the City of Alexandria will no longer require 1 & 2 family dwelling building (single family, townhomes and duplexes) applicants to submit a residential gas riser diagram for additions and alterations to an existing residential fuel gas system with gas pressure less than 2 psi.
- Please note - a residential gas riser diagram is still required for new residential homes and accessory structures. Furthermore, there is no change in the plan review requirements for commercial fuel gas permits – a fuel gas riser diagram is required.
NOTICE: Code Administration’s fire protection systems (FPS) walk-thru services are now available on a scheduled basis. Please contact Paul Mitchell - mail to: firstname.lastname@example.org or 703.746.4194 - to schedule an appointment.
Tell us how we are doing! As we make improvements to assist our customers with the permitting process, your feedback is important to us. Please fill out our Customer Service Survey and let us know what we can do to improve the permitting experience.
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