Hours for Walk-In Service at the West End Branch 4850 Mark Center Dr., Suite 2011
As of January 9, 2026 at 5pm, public in-person services will cease at City Hall due to the impending building construction.
Public in-person services are available at the West End of the City at the Redella S. “Del” Pepper Community Resource Center at 4850 Mark Center Drive, Suite 2011, from 8 a.m. to 5 p.m., Monday through Friday.
Payments may also be made at alexandriava.gov/payments, by calling 703.746.4800 or at the blue 24-hour drop box located to the right of the door at 100 N. Pitt St., Bankers Square.
Most transactions can be completed with one of our contactless options. Finance staff remain available online and by telephone Monday through Friday, 8 a.m. – 5 p.m.
Tax Forms and FAQs
Revenue Divisions
Personal Property and Car Tax
Responsible for assessing all vehicles parked, stored or garaged in the City; processing appeals of personal property assessments; maintaining personal property tax records; and certifying qualified vehicles for Personal Property Tax Relief.
Business Tax
Responsible for issuing Business and Professional and Occupational Licenses (BPOL), assessing Business Personal Property Taxes, and assessing all trustee taxes (Meals Tax, Transient Lodging, and Admissions Tax). This section is also responsible for business tax compliance.
Discovery and Collections
Responsible the collection of all delinquent taxes, to including coordination with the City’s private collection agent, Nationwide Credit Corporation (NCC). This section is also responsible for the discovery and assessment of all vehicles that may be evading the City’s personal property tax law. To report the license plate of potential tax evaders for staff research, please submit the vehicle and license plate information online . This section also handles the Tax Relief Program for the Elderly and Disabled, and Disabled Veteran exemptions.
Contact Us
| CONTACT | PHONE NUMBER/ |
| Vehicle Taxes and Registration | 703.746.4800 Email: vehicletax@alexandriava.gov |
| Business Tax | 703.746.4800 Email: businesstax@alexandriava.gov |
| Discovery and Collections | 703.746.4800 Vehicle Discovery email: RADAR@alexandriava.gov Collections email: collections@alexandriava.gov |
| Tax Relief and State Income Taxes | 703.746.4800 Email: taxrelief@alexandriava.gov |