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City of Alexandria, VA

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  • Live

    Make the most of Alexandria's outstanding quality of life with information and services of interest to residents.

    • Be Prepared

      Are you ready? Find resources and information to help residents, businesses and visitors to prepare for all types of emergencies, and to stay safe.

      • Flooding Preparedness
      • Snow and Ice Control
      • Hurricane Preparedness
      • Emergency Preparedness
      • Public Health Emergency
    • Community Life

      Learn more about pets and animals, schools and libraries, parks and farmers' markets, community gardens, and more.

      • Community Gardens
      • Farmers' Markets
      • Parks
      • Pets
      • Recreation
    • Get Involved

      There are many opportunities to get involved to help better the City of Alexandria. Opportunities include serving on a Board, Commission or Committee, providing input on a new City project or speaking at a City Council meeting.

      • Boards and Commissions
      • Civic Engagement Policy
      • City Academies
      • Community Emergency Response Team (CERT)
      • Speak at a Meeting
      • Volunteering
    • Getting Around

      Information on how to get to and through the City of Alexandria, including walking, biking, bus, rail, air, ridesharing, and more.

      • Bicycling in Alexandria
      • Bus and Rail
      • King Street Trolley
      • Parking in Alexandria
      • Street Maps
      • Taxis
      • Water Taxis
    • Historic Preservation

      Historic Alexandria is a treasure trove of early structures, artifacts, and records that creates a unique way of life for its citizens and provides enjoyment for thousands of people who visit this special community every year. The City continues to add resources to its collection of local and nationally designated historic districts.

      • Alexandria History
      • Board of Architectural Review
      • Historic Alexandria
      • Historic Districts
    • Licenses & Permits

      Find out whether a permit is required, the type of permit needed, fees involved, and what requirements are necessary for the activity you want to engage in Alexandria.

      • Building & Construction
      • Business Licenses
      • Health Permits
      • Marriage Licenses
      • Virginia Department of Motor Vehicles (DMV)
    • Parking

      Information about parking in the City of Alexandria, including parking options, enforcement, districts and permits.

      • Contest a Parking Ticket
      • Guest Parking Permits
      • Parking Permits
      • Parking Studies
      • Parking in Old Town
      • Pay a Parking Ticket
    • Public Health & Wellness

      Alexandria is committed to ensuring our residents thrive through physical, mental, and social health.

      • Aging & Adult Services
      • Domestic Violence
      • Environmental Health
      • Environmental Quality
      • Health Department
      • Health Clinics
      • Sexual Assault
      • Substance Abuse Prevention
      • Substance Abuse Services
      • Teen Pregnancy Prevention
      • Teen Wellness Center
    • Public Safety & Courts

      Agencies and programs that help maintain our safety and overall quality of life. These links contain information about the City of Alexandria's law enforcement agencies and public safety organizations, courts and judicial system.

      • Fire Department
      • Police Department
      • Sheriff's Office
      • Circuit Court
      • Clerk of Circuit Court
      • General District Court
      • J&DR Court
      • Court Service Unit
    • Public Works

      Learn more about how the City maintains streets, sidewalks, bridges, and other infrastructure in the City.

      • Bridge Maintenance
      • Paving and Potholes
      • Sewer Maintenance
      • Street Sweeping
    • Real Estate & Taxes

      The City collects car and real estate taxes, maintains tax relief programs and assesses property values. Taxes can be paid in a variety of ways including online, by phone and by mail.

      • Payments
      • Personal Property/Car Tax
      • Real Estate Assessments
      • Real Estate Tax
      • Tax Guide
      • Tax Relief
    • Schools & Libraries

      Did you know that ACPS is one of the most diverse school systems in the country? Our students come from more than 80 different countries, speak more than 60 languages, and represent a myriad of ethnic and cultural groups. The Alexandria Library is an educational, user-oriented service institution providing free public access to recorded knowledge and ideas.

      • Alexandria City Public Schools (ACPS)
      • Alexandria Library
      • Child Care
      • Higher Learning
      • Out of School Time Programs
    • Social Services

      The City provides public assistance as a safety net for individuals and families, including help with homelessness prevention, food, rent, utilities, medical coverage and prescriptions, job training and placement assistance, and much more.

      • Aging & Adult Services
      • Child Care Assistance
      • Homeless Services
      • Housing Resources
      • Mentoring Programs
      • Military & Veteran Services
    • Trash & Recycling

      Find information on the City's refuse, recycling and yard waste collection programs.

      • Recycling
      • Refuse Collection
      • Yard Waste
    • Utilities

      The City of Alexandria does not operate any public utilities. The following companies are the primary providers of their respective service:

      • Cable TV (Comcast / Xfinity)
      • Drinking Water (Virginia American Water)
      • Electricity (Dominion Energy)
      • Natural Gas (Washington Gas)
      • Sewage/Water Treatment (Alex Renew)
      • Wired Telephone (Verizon)
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  • Play

    Whether you live here or are just visiting, Alexandria is a great place to shop, dine, take in the arts, get outdoors, and just have fun.

    • About Alexandria

      If you are looking for small-town charm and big-city amenities, Alexandria is the place to find them. Alexandria has a fascinating history, and many of its historic buildings are still preserved today. The City's many historic homes, churches, businesses, and museums allow residents and visitors alike to experience the past that makes it the charming town it is today.

      • Alexandria's History
      • Demographics & Statistics
      • Maps & GIS
      • Visit Alexandria
    • Arts & Culture

      Through engaging the community, encouraging participation, and facilitating access to arts and culture, the City builds a vibrant community for its residents, workers, and visitors.

      • City Concerts
      • City Events
      • Historic Property Rentals
      • Museums & Historic Sites
      • Office of Historic Alexandria
      • Office of the Arts
    • Entertainment

      Find events and activities, shops and restaurants, concerts and performances, arts and culture, historic attractions, parks and libraries, farmers' markets, and more.

      • City Concerts
      • City Events
      • Office of the Arts
      • Visit Alexandria: Things to Do
    • Getting Around

      Information on how to get to and through the City of Alexandria, including walking, biking, bus, rail, air, ridesharing, and more.

      • Bicycling in Alexandria
      • Bus & Rail
      • King Street Trolley
      • Parking in Alexandria
      • Street Maps
      • Taxis
      • Water Taxis
    • Museums & Historic Sites

      Alexandria is a desirable location to live, work and play. The City owns many of the premier historic sites in Alexandria and it is charged with the conservation, interpretation and promotion of these links to the past.

      • City Museums
      • Historic Sites & Attractions
      • Office of Historic Alexandria
    • Parks & Recreation

      Alexandria is an active community that offers more than 900 acres of parks and dedicated public space, and a wide variety of neighborhood and recreation centers, pools, dog parks, farmers' markets, waterfront activities and more.

      • Classes & Camps
      • Dog Parks
      • Facility & Park Rentals
      • Farmers' Markets
      • Marina & Waterfront Parks
      • ParkLink Interactive Map
      • Parks & Trails
      • Pools & Aquatics
      • Recreation Centers
      • Sports Leagues & Programs
    • Visit Alexandria

      Information about visiting Alexandria, including shopping, dining, attractions, accommodations, events listings and more. Plan your visit with an itinerary builder, interactive maps, hotel booking, online restaurant reservations and much more.

      • Group Tours
      • Meet in Alexandria
      • Plan Your Visit
      • Trip Planning Assistance
      • Visitor Center
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  • Services

    We are here to serve you. Browse the topics to the right to learn more about the programs and services we offer.

    • Alex311

      Connect with professional and knowledgeable staff for City service and information requests from every City department.

      • Missed Collection
      • Parking
      • Potholes
      • Street Cleaning
      • Trash & Recycling Containers
      • Trees
      • Yard Waste / Bulky Items Pickup
    • Animals

      What you need to know about animals, pets and wildlife in Alexandria.

      • Animal Adoption
      • Animal Control
      • Dog Parks
    • Buildings & Construction

      The City provides services to residents, businesses, contractors, and visitors needing permits for constructions and other developments.

      • Building Codes
      • City Code
      • Code Administration
      • Green Building
      • Land Use & Zoning
      • Permit Center
      • Permits & Land Use Applications
    • Environment

      "Green" initiatives, air quality, noise, water conservation, mosquito and rodent control.

      • Air Quality
      • Clean Waterways
      • Climate Change
      • Eco-City Alexandria
      • Green Building
      • Mosquito Control
      • Noise Control
      • Rodent Control
      • Stormwater Management
    • Jobs
      • City Government Jobs
      • Alexandria City Public Schools
      • Job Search Assistance (Workforce Development Center)
      • Collective Bargaining
    • Maps & GIS

      Geographic Information Systems (GIS) centrally manages, shares and analyzes information about locations through specialized mapping technology. This information increases transparency, improves many City technology applications and provides critical data to decision makers and the public.

      • Interactive Maps
      • Open Data
      • Standard Maps
    • Parks & Recreation

      Alexandria is an active community that offers more than 900 acres of parks and dedicated public space, and a wide variety of neighborhood and recreation centers, pools, dog parks, farmers' markets, waterfront activities and more.

      • Classes & Camps
      • Dog Parks
      • Facility & Park Rentals
      • Farmers' Markets
      • Marina & Waterfront
      • Parks & Trails
      • Pools & Aquatics
      • Recreation Centers
      • Sports Leagues & Programs
    • Property & Housing

      The City administers various housing-related programs and services.

      • Housing Master Plan
      • Landlord & Property Manager Resources
      • Maps & GIS
      • Office of Housing
      • Parcel Viewer
      • Real Estate Assessments
    • Public Health & Wellness

      Alexandria is committed to ensuring our residents thrive through physical, mental, and social health.

      • Aging & Adult Services
      • Emergency Mental Health Services
      • Environmental Health
      • Environmental Quality
      • Health Department
      • Health Clinics
      • Sexual and Domestic Violence Services
      • Substance Abuse Services
      • Teen Pregnancy Prevention
      • Teen Wellness Center
    • Public Safety & Courts

      Agencies and programs that help maintain our safety and overall quality of life. These links contain information about the City of Alexandria's law enforcement agencies and public safety organizations, courts and judicial system.

      • Fire Department
      • Police Department
      • Sheriff's Office
      • Circuit Court
      • Clerk of Circuit Court
      • General District Court
      • J&DR Court
      • Court Service Unit
    • Public Works

      Learn more about how the City maintains streets, sidewalks, bridges, and other infrastructure in the City.

      • Bridge Maintenance
      • Paving & Potholes
      • Sewer Maintenance
      • Street Sweeping
    • Real Estate & Taxes

      The City collects car and real estate taxes, maintains tax relief programs and assesses property values. Taxes can be paid in a variety of ways including online, by phone and by mail.

      • Payments
      • Personal Property/Car Tax
      • Real Estate Assessments
      • Real Estate Tax
      • Tax Guide
      • Tax Relief
    • Social Services

      The City provides public assistance as a safety net for individuals and families, including help with homelessness prevention, food, rent, utilities, medical coverage and prescriptions, job training and placement assistance, and much more.

      • Aging & Adult Services
      • Child Care
      • Children & Families
      • Discrimination & Disabilities
      • Gang & Youth Violence Prevention
      • Homeless Services
      • Housing Assistance
      • Human Rights
      • Job Search Assistance (Workforce Development Center)
      • Mentoring Programs
      • Military & Veteran Services
    • Trash & Recycling

      Find information on the City's refuse, recycling and yard waste collection programs.

      • Recycling
      • Refuse Collection
      • Yard Waste
    • Transportation

      Information on how to get to and through the City of Alexandria, including walking, biking, bus, rail, air, ridesharing, and more.

      • Bicycling in Alexandria
      • Bus & Rail
      • King Street Trolley
      • Parking in Alexandria
      • Street Maps
      • Taxis
      • Transportation Planning
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  • Business

    Ideally located just across the Potomac River from Washington, D.C., Alexandria is nationally recognized as one of the best places to live and do business on the east coast. Learn how we can help you start or relocate your business in Alexandria, and access resources for existing businesses and commuters.

    • Business Resources

      The City provides services and resources to help existing businesses expand within the City and promotes recruiting new businesses in Alexandria.

      • Alexandria Economic Development Partnership (AEDP)
      • Alexandria Small Business Development Center (SBDC)
      • BIPOC Small Business Program
      • Doing Business with the City
      • New Business Guide
      • Public-Private Partnerships
    • Jobs

      Alexandria offers wide range of job opportunities and services. Work for City government or City Public Schools, find out about an internship opportunity or learn about workforce development and career training options.

      • City Government Jobs
      • Job Search Assistance (Workforce Development Center)
      • Collective Bargaining
    • Licenses & Permits

      Find out whether a permit is required, the type of permit needed, fees involved, and what requirements are necessary for the activity you want to engage in Alexandria.

      • APEX Permitting & Land Use System
      • Business Licenses
      • Business Outdoor Program & Permits
      • Health Permits
      • Permit Center
      • Zoning Information
    • Real Estate & Taxes

      The City collects car and real estate taxes, maintains tax relief programs and assesses property values. Taxes can be paid in a variety of ways including online, by phone and by mail.

      • Business License Tax
      • Business Personal Property Tax
      • Lodging Tax
      • Meal Tax
      • Payments
      • Real Estate Assessment Search
      • Real Estate Assessments
      • Sales Tax
    • Transportation

      Information on how to get to and through the City of Alexandria, including walking, biking, bus, rail, air, ridesharing, and more.

      • Getting Around
      • Vehicle Registration
      • GO Alex Commuter Resources
      • Parking in Alexandria
    Close Menu
  • Government

    Learn more about Alexandria's accountable, effective, and well-managed government.

    • City Council

      The Alexandria City Council is composed of a Mayor and six Council members who are elected at-large for three-year terms. The Mayor, who is chosen on a separate ballot, presides over meetings of the Council and serves as the ceremonial head of government.

      • City Council Calendar
      • Communicate with City Council
      • Council Assignments
      • Meeting Dockets & Video
      • Speak at a Meeting
    • Boards & Commissions

      The City of Alexandria has a strong commitment to citizen participation as evidenced by the number of citizen boards and commissions established by City Council. These bodies compose a formal system through which citizens can advise City Council on all major issues affecting the City.

      • Meeting Dockets & Video
      • Apply for a Board or Commission
      • Boards & Commission Calendar
      • Boards & Commission Vacancies
      • Board of Architectural Review
      • Board of Zoning Appeals
      • Planning Commission
      • Park & Recreation Commission
      • Transportation Commission
    • Departments & Agencies

      View a list of City departments, offices and other agencies, and learn about their role in the organization.

      • City Government Departments & Offices
      • Virginia Department of Motor Vehicles (DMV)
      • Washington Metropolitan Area Transit Authority (WMATA)
      • Alexandria City Public Schools (ACPS)
      • Alexandria Economic Development Partnership (AEDP)
      • Alexandria Redevelopment and Housing Authority (ARHA)
      • Alexandria Transit Company (DASH)
      • Animal Welfare League of Alexandria (AWLA)
      • Small Business Development Center (SBDC)
      • Visit Alexandria (Official Tourism Site)
    • Public Safety & Courts

      Information about the City of Alexandria's law enforcement agencies and public safety organizations, courts and judicial system.

      • Police Department
      • Fire Department
      • Sheriff's Office
      • Courts
      • Office of Emergency Management
      • Emergency & Customer Communications
      • Community Policing Review Board
    • Elected Officials

      Alexandria voters elect a Mayor and City Council and three local officers, as well as state and federal representatives.

      • City Council
      • Clerk of Circuit Court
      • Commonwealth's Attorney
      • Sheriff
      • Voting in Alexandria
    • Get Involved

      There are many opportunities to get involved to help better the City of Alexandria. Opportunities include serving on a Board, Commission or Committee, providing input on a new City project or speaking at a City Council meeting.

      • Boards & Commissions
      • City of Alexandria Academy Programs
      • Civic Engagement Policy
      • Speak at a Meeting
      • Volunteering
    • Transparency

      The City government acts with integrity in an open process, and provides timely access to clear, trustworthy information, presented and employed by all parties from the beginning to the end of the process, including the reasoning that leads to and supports the policy conclusion.

      • Operating Budget & Capital Improvement Program
      • Meeting Dockets & Video
      • Performance Analytics
      • Alexandria's Strategic Plan
      • Race & Social Equity
      • Community Policing Review Board
      • Collective Bargaining
      • City Code
      • Open Data
    Close Menu
  • Projects & Plans

    Much of our work involves creating and improving infrastructure and planning for the future. Learn more about major projects and plans here, and how you can get involved!

    • Arts & Culture

      Information about arts, culture and historic projects in the City.

      • Arts & Culture Master Plan
      • Public Art Implementation Plan
    • Development

      Information about commercial and residential development projects in the City.

      • Landmark/Van Dorn Area Planning
      • North Potomac Yard Implementation / Virginia Tech Innovation Campus
      • Potomac River Generating Station Redevelopment
    • Environmental

      Information about environmental and "green" projects in the City.

      • 500 Block N. Pitt St. Sewer Separation Project
      • Flood Action Alexandria
      • Franklin St. Sewer Relocation Project
      • Holmes Run Trail Repairs
      • Lucky Run Stream Restoration
      • Oronoco Outfall Remediation Project
      • Wheeler Ave. Sanitary Sewer Pipe Relining
      • Windmill Hill Park Project - Phase II
    • Neighborhoods

      Information about neighborhood projects in the City.

      • Alexandria West Planning
      • Duke Street and West Taylor Run Project
      • Eisenhower Avenue Metrorail Station Pedestrian Crossing Improvements
      • King-Callahan-Russell Intersection Improvement Project
      • Mount Vernon Avenue North Complete Streets
    • Parks & Recreation

      Information about parks and recreation projects in the City.

      • Beauregard Street Multi-Use Trail Project
      • Bicycle Parking
      • Eugene Simpson Park Renovation Projects
      • Joseph Hensley Park Renovation
      • Old Cameron Run Trail Project
      • Robinson Terminal South Update: Historic Ship Stabilization
    • Public Facilities

      Information about public facilities projects in the City.

      • Alexandria Waterfront
      • King Street-Old Town Metro Access Improvement Project
      • Municipal Broadband
      • Potomac Yard Metrorail Station Project
    • Social Services

      Information about social services projects and plans in the City.

      • Aging and Adult Services
      • Early Care & Education Common Agenda
      • The Partnership to Prevent & End Homelessness
    • Transportation

      Information about transportation projects and plans in and around the City.

      • Adaptive Traffic Signal Control
      • Alexandria Mobility Plan
      • Complete Streets
      • Duke Street in Motion
      • Potomac Yard Metrorail Station Project
      • Smart Mobility
      • Traffic Mitigation
      • Vision Zero
      • West End Transitway
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  • Calendar

    There's always something to do in Alexandria! Browse community events, government meetings and activities, and important deadlines.

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    Use these shortcuts to perform some of the most common tasks on our site.

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APEX FAQs

Page updated on January 14, 2022 at 9:32 AM

Permits

  • APEX Permitting & Land Use System
  • APEX Documents
  • Permit Center
  • Permit Requirements
  • Application Fees
  • Code Administration
  • Zoning Information

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General

What is APEX?
APEX stands for Alexandria Permit and Planning portal and is part of our new land management software system that allows applications, payments, and requests to be made online.

What is eReview?
eReview is another component of the new land management software system that allows you and staff to submit and return permit and plan comments, see review status updates and more. eReview can be accessed through your Permit or Plan Details page for each submittal on APEX or via the link provided in your submittal confirmation email. 

What’s the difference between APEX and eReview?
APEX is a web portal through which you can do the following:

  • Apply for plans and permits
  • Schedule inspections and pay fees
  • View all active plans and permits throughout the city
  • View active code cases
  • Access information without having to register or sign in

eReview is a separate program / portal where the applicant and city staff can exchange document submittals and comments. This portal is only visible to you as the applicant, and you must be logged in to view your active cases and associated information. 

How do I register in APEX?
Registration is very straightforward. Once on the APEX website, go to Sign Up and you will be walked through the steps. For more information, see our How to Register in APEX tutorial document.

Why can't I find my address when I search for it?
Make sure you only put in the street number and street name when searching for the address. Do not include the suffix when searching for your address (i.e. exclude Drive, Parkway, Road, etc.).  Also, make sure you click the magnifying glass to conduct the search.

How will I know what plans to upload for review?
You will receive an email with instructions after submitting your application.

How do I know when I need to make a payment?
You will receive an email when your invoice has been created and is ready for payment.

Why can’t I add the owner / co-applicant / etc. as another contact in APEX?
To add a contact to your application, the individual will first need to register in APEX. Once they have registered, you will be able to search and add them as a contact.

How do I pay my fees?
Fees can be paid online or in person. If you are paying with a credit card (Visa, MasterCard or Discover), you can navigate to your invoices directly on the APEX dashboard. If you would like to pay by check, you can print your invoice and mail it in with your check or you could visit our office at 301 King Street, Suite 4200 (City Hall) Alexandria, Virginia 22314. Please note that Cash payments are NOT accepted. You may experience extended wait times for the first few weeks when paying in person.

I’m the owner / co-applicant / etc. Why can’t I see any invoices for my submittals?
The original applicant (whoever is logged in when applying) will automatically be assigned as the billing contact. If you need to change the billing contact, please let us know and we can change it for you.

Can I use any web browser with APEX and eReview?
The recommended web browser for both APEX and eReview is Internet Explorer. The Silverlight plugin will also be needed to upload files into the eReview program.

How will I know if the permit I am applying for is within the city limits, outside?
Zoning and city limit information is available through our interactive map. Once you’ve submitted in APEX, zoning will populate on your application in the District field of the permit details section.

APEX says my account has been locked out because I entered the wrong password.  What do I do?
Wait three minutes and try again. As long as you remember your password and are entering it correctly, it will let you in after it resets. If you need to reset your password, click the Forgot Password link and you will receive an email to reset your password.  

How do I know what staff member is conducting my plan review?
Once inside eReview, navigate to the Review Details page for that particular case. Go to the review version you are inquiring about (i.e., Plan Review v.1, Plan Review v.2, etc.), and a list of review departments and staff reviewers will appear to the right. You can also view the status of that department’s review, the anticipated return date for comments and more.

How do I know that the plans I uploaded to eReview were received?
Once your submittal has been received by the system, your files will turn blue on the Case Details page in eReview. Once the plans have been routed to staff, a new review version (i.e., Plan Review v.1, Plan Review v.2, etc.) will appear under Review Details, where you can also see the reviewers and due dates.

How do I add additional contacts to my permit or plan?
Please refer to our tutorial document for How to Add Additional Contacts to an Existing Permit. The instructions are the same as for a plan submittal, only there is a "plan number" instead of a "permit number" and the selection of contact types you can add will vary.

When I'm trying to apply in APEX, it says the address was not located.
Please only enter the street number and street name. For example, 211 N. Van Dorn St. should be entered as 211 Van Dorn.

Why can’t I see my permit in APEX?
To view your permit, you must have an active APEX account. To access more functions or see information you will need to be a contact on APEX account.

I can see I have a fee to pay, but the system won’t let me add it to my cart.
Please make sure after you log into APEX that you click on dashboard and scroll down to the bottom right-hand section that says invoices. Click add to cart if it shows fees due.

How do I see the reason my inspection failed in APEX?

  • Click on the permit from your active bucket.
  • Click on it again to open the details page.
  • Click inspections in the bottom row of tabs to find the one that did not pass.
  • Click the checklist tab and you will see the reason.

I can’t call or schedule my inspection in APEX; it says the permit is not attached or can’t process due to business prerequisites.
This is typically caused by attempting to schedule an appointment when other prerequisites are required and must be completed before an inspection can be scheduled. Please call us at 703.746.4200 to confirm.

I can’t see the invoice to pay it in APEX.
There a few reasons this can happen:

  • You are not listed as a billing contact on the permit. 
  • The permit fee has not been completed and invoiced. 

How do I upload a document / revision after I have submitted my application?
To upload from your APEX dashboard:

  • Open the permit.
  • Scroll down until you see the attachments tab and click on it.
  • Click browse to find the scanned application on your computer.
  • Click upload.

The foundation repair we completed is final. How do I close out my permit?
Now that permits have gone online, you can upload the foundation letters to the permit and let us know via email when that has been done. We will then mark the permits completed. Please email us to let us know the engineer's letter has been uploaded.

How do I get my subcontractors registered to work in the City of Alexandria in APEX?

  • Open permit in the APEX Permit and Planning Portal
  • Under "Active" permits
  • Open permit
  • Click the permit number
  • This will open the permit with a row of tabs
  • Click on "contacts"
  • Add contact
  • Add contact "as" – Builder, plumbing contractor, etc.
  • Search by "last name", "Company name" or “Email"
  • Add, Save and Refresh

Building Inspections

After I send in my application, make a payment and receive an inspection, will I receive a confirmation email? 
You will receive a confirmation email with a link and instructions on how to upload your plans if your submittal requires plan review. You will receive an email once your invoice is ready to be paid. You have the ability to log into your APEX account at any time to view your inspection results. Please view our "How to View Inspection Results" document on the APEX website for more details.

Why do I have to register to get a garage sale permit? 
Since our permitting process is only digital now, all applicants must register and create an account in APEX before submitting any documentation.

My trade contractors have changed; how do I change them on my permit? 
To remove a contact from a permit, please call our Building Inspections staff. As long as all contacts have created an account in contacts, you have the ability to add additional contacts to your APEX application at any time. Navigate to the permit you would like to add contacts to, go to the Contact tab and then Add Contact. Type in the name and conduct a search to add a contact (this is why all contacts must register first).  

How do I cancel a Building Inspection through APEX?
You cannot cancel an inspection digitally through APEX. Please call the Permit Center at 703-746-4200; a Building Inspections Department staff member will assist you with your inspection cancellation.

How do I request a Certificate of Occupancy inspection?

  • For a Building Inspection, please make your request through Apex Self Service Portal. 
  • For a Fire Inspection, please contact the Fire Marshal's Office directly at 703.746.4444.
  • For a Planning Inspection, please make your request through Apex Self Service Portal.

Code Services

I am completing a temporary health permit application; where do I put the name of my event?
Enter the name and date of your event in the description field.

For a health permit submittal, how do I upload my Certificate of Occupancy, floor plans, certified food manager and other required documents?
At the bottom of the APEX screen, go to the "Add Attachment" button to upload these documents.

Engineering

I applied for the wrong Engineering Permit in APEX. What do I do?
Contact the Project Expediter or the Development Engineer assigned to your permit. They can make an adjustment in the system for you.

How do I request Engineering Construction Inspections?
Please contact us directly at 703.746.4200.

How do I schedule my pre-construction meeting with the Engineering Department?
Once your Civil Plans and Bid Tabs have been approved by the Development Engineer assigned to your permit, our Project Expediter or Senior Construction Engineer will reach out to you to schedule this meeting. You may also contact us directly at 703.746.4200.

Planning

How do I access my revisions for my Planning Case Submittals?
Plan Revisions cannot currently be submitted in APEX.  Please visit our office on the fourth floor at 301 King Street, Suite 4200 (City Hall) Alexandria, Virginia 22314.

Is there a way to see the Case Manager for my planning submittal?
Your Case Manager’s name will be on the Plan Details page for each case, next to Assigned To.

What does Hold status mean for a Planning Case?
Holds may be issued for a variety of reasons. If your status in APEX changes to “On Hold”, navigate to the Holds tab on the case's Plan Details page for more information:

  • Associated Submittal Required: Indicates that an additional submittal, such as a plat or façade plan, will be required prior to issuing permits.
  • Incomplete Application: Indicates that the application submitted was missing crucial information.
  • Missing Attachments: Indicates that all the required documents were not submitted either with the original application in APEX or for review in eReview.
  • Outstanding Comments: Indicates that the case is unable to move forward (such as filing a plat or issuing a permit) due to outstanding comments.
  • Planning Hold: Indicates a generic hold, and may be used if a shared parking agreement is required, an associated case is also on hold, etc.
  • Unpaid Fees: Indicates fees must be paid before the case can move forward.

Please contact your case manager, listed next to Assigned To, to determine what needs to be done to remove the hold.

When will I get my planning submittal comments back?
Review times vary. Please keep tuned to the status of your permit. If the status changes to On Hold, contact your Case Manager for more details as that means that more information is needed to move ahead.

How do I know if my planning submittal was approved?
Once your plans are approved, the status in APEX and eReview will update to Approved. Additionally, you will receive an email letting you know that your approval letter is ready to be viewed in APEX by navigating to Attachments on the Plan Details page for that case. 

How do I schedule a pre-development meeting with the Planning Department?
The procedure for scheduling a pre-development meeting has not changed. Please visit the Department of Planning and Zoning Development Division at 301 King Street, Suite 2100 Alexandria, Virginia 22314 or call us at 703.746.4666.

How do I file a plat?
Once your public improvements have been completed and accepted by Engineering, please submit a final copy of the plat for review through eReview. Please name the file “Final Plat Review”. Once this has been approved for filing, please bring in three signed original copies of the plat, as well as tax certificates for all properties being platted. Fees for filing will be assessed through APEX, and the invoice can be paid just like any of the other fees. After the plat has been filed with the county, staff will notify you that your copy is ready to be picked up.

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