Social Services

The City provides public assistance as a safety net for individuals and families, including help with homelessness prevention, food, rent, utilities, medical coverage and prescriptions, job training and placement assistance, and much more.
Page updated on January 29, 2022 at 7:50 PM

Adult Protective Services

The Division of Aging and Adult Services is mandated to provide services for adults who are being abused, neglected, or exploited and who are 60 years or older, or, 18 years or older and physically or mentally disabled. Protective Services to adults consists of the receipt and prompt investigation of reports of suspected abuse, neglect and exploitation.  It includes assessing and documenting adults' service needs, identifying services needed, and developing a plan for services.

Report incidents of abuse, neglect or exploitation of an adult to: 

Adult Protective Services (APS) 
Intake Line: 703.746.5778 (Monday- Friday, 8 a.m.- 5 p.m.) 
Fax: 703.746.5975 or  TDD: 703.836.1493 
After hours toll-free number: 1.888.832.3858 

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Child Care Services

Child Welfare and Child Protective Services

If a child is in immediate danger, call 911 for police assistance.

Any concerned resident who suspects that a child is abused or neglected should call 703.746.5800, or the State Hotline at 1.800.552.7096. You are free to call and discuss concerns anonymously. Please provide as much information as possible about your concerns and the identity of the child.

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Crisis Lines 

In crisis? Call now. Services available 24 hours a day. 

Foster Care and Adoption

Foster care is a temporary response to family difficulties. The goal is for the child to return to his or her home, or when this is not possible, to find another permanent home. Are you able to take a child into your home for a few weeks or months? Not sure where to begin? Information sessions are held monthly at an Alexandria library, or you can call a Resource Home Recruiter at 703.746.5858. Adoption, the process of making a child a part of your family, provides children with stability and permanency when their biological families are unable to do so. With a few qualifications, and support services, adoption just may be an option for you!"

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Gang and Youth Violence Prevention

Several task forces and groups have been formed to focus on the prevention of gang violence and youth violence, as well as to increase youth/family participation in positive activities.

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Homeless Services

Single adults or families who may be seeking emergency shelter or are experiencing a housing crisis are encouraged to call 703.746.5700.

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Housing Assistance

Not sure how to find the service you need? Access the Housing Service Chart and then select the link that best describes your search. Our chart lists services and environmental resources for developers, non-profits, home buyers and homeowners, landlords and tenants.

Need rental or mortgage assistance? The City continues to offer  payment plans and the  Automatic Bank Debit Program for real estate taxes.  These homeowners may also benefit from programs available through the  Office of Housing and the  Department of Community & Human Services.

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Mentoring

Through the Alexandria Mentoring Partnership, there are currently 11 programs available. Please consider being a mentor today: Mentor one Child. Change two lives.

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Tax Assistance and Relief Programs

The City of Alexandria has created several programs to ease the Real Estate and Personal Property tax burden on elderly, disabled and/or economically disadvantaged resident owners.

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