Address
4850 Mark Center Drive
Alexandria, VA 22311
Alexandria, VA 22311
Hours of Operation
Hours of operation are 8 a.m.-5 p.m., Monday-Friday unless otherwise noted
Hours of operation are 8 a.m.-5 p.m., Monday-Friday unless otherwise noted
What City Departments or Services can be found at the Del Pepper Center?
Department of Community and Human Services
Hours of operation are 8 a.m.-5 p.m., Monday-Friday unless otherwise noted
Adult Developmental Disability / Case Management | 703.746.3333 | Floor 9
Adult Mental Health | Information 703.746.3400 | Intake:703.746.3535 | Floor 9
Adult Substance Use Outpatient Services | Intake: 703.746.3600, Front Desk: 703.746.5822 | Floor 9 Visit the web page for same day access hours.
Aging and Adult Services | 703.746.5999 24/7 Adult Protective Services Hotline 703.746.5778 or after 4:30 1.888.832.3858 | Older Adult Mental Health Intake Services | 703.746.3535 | Floor 9
Benefits | 703.746.5700 or TEXT 703.346.5599 | Floor 5
Child & Family Behavioral Health Services | 571.213.7963 | Floor 7
Child Welfare | 703.746.5757 | Floor 7 | 24/7 Child Protective Services Hotline 703.746.5800 or Virginia Hot Line 1.800.552.7096 (after 4:30 p.m.)
Children’s Developmental Disability Case Management | Main: 703.746.3350 | Intake: 703.746.3363 | Floor 6
Customer Relations | 703.746.5700 or TEXT 703.346.5599 | Floor 5
Early Childhood Division | 703.746.5437 | Floor 6
Emergency Services | 703.746.3401 | Floor 1 | 24/7
Medication Assisted Treatment for Opioids | Information: 703.746.3600 | Intake: 703.746.3610 | Floor 1
Mental Health Case Management | 703.746.3500 | Floor 10
Residential Services | 703.746.3456| Floor 10
Wellness Center | 703.746.3456 | Floor 10
Workforce Development Center (WDC) | 703.746.5940 | Floor 6
Youth Development | 703.746.3436 | Floor 5
NOTE: The Domestic Violence, Sexual Assault and LGBTQ+ programs are not moving and remain at 123 North Pitt Street.
For DCHS programs not listed, please refer to our list of Program Locations.
Alexandria Health Department
Hours of operation are 8 a.m.-4:30 p.m., Monday-Friday.
AHD Administration | 703.746.4915 | Floor 3
Clinical services | Appointments: 703.746.4888 | Floor 4
- Routine immunizations (shots)
- Newcomer/refugee health
- Chest clinic and tuberculosis care
- Sexual & reproductive health care for contraception, STIs, HIV, and women’s preventive care
- BabyCare case management for pregnant women and children
- Narcan and fentanyl test strip availability
Environmental Health | 703.746.4910 | Floor 4
- Pool permits
- Food Safety and Restaurant Permits
- Environmental health concerns
Epidemiology | For Providers Only: 703.746.4951 | Floor 3
Population Health | 703.746.4914
Vital Records including birth, marriage, and death certificates | 703.746.4991 | Floor
WIC services | 703.746.4998 | Floor 3
Contact AHD at alexhealth@vdh.virginia.gov or by calling 703.746.4996 with any questions or concerns. Ask AHD about transportation and building directions before your visit to AHD.
Permit Center
Hours of operation are 8 a.m.-4:30 p.m., Monday-Friday.* (except City Holidays)
Permit Center | 703.746.4200 | Floor 2
Including Permits for:
- Code Administration
- Transportation & Environmental Services
- Planning & Zoning
* Closes at 2 p.m. on the first Monday of every month.
NOTE: Same day service ends at 4:15 p.m. Please be sure to have all plans and applications submitted prior to 4:15 p.m., Monday-Friday for same day services.
Currently, we are asking for customers to only submit applications electronically through APEX. Customer assistance is still available by email Permit.Center@alexandriava.gov or by calling 703.746.4200.
Finance Department
Hours of operation are 8 a.m.-5 p.m., Monday-Friday.
Branch Tax Office
- This is a full-service branch office specifically for tax administration and payment functions, in addition to the regular operations that continue to be conducted at City Hall.
Transportation to the Del Pepper Community Resource Center
4850 Mark Center Dr is located on the West End of the City off I-395, Seminary Road and Beauregard Street. A four-level parking garage is adjacent to the rear of the building with elevator access to the building lobby. For the first year, there will be no charge for parking.
If you're taking public transit, the Mark Center is a five-minute walk from the Mark Center Transit Station and can be accessed through routes on the MetroBus and the free DASH Bus. Some DASH routes to the Mark Center Transit Center are featured in the table below. Please visit the DASH website for more routes and bus schedules.
|
Traveling from |
Take this Bus |
|
Arlandria, Lynhaven, Shirlington, Parkfairfax, Alexandria Hospital |
DASH 36 (A or B) |
|
West End, Beauregard, Lincolnia, Landmark, South Van Dorn Street, Park Center, Pentagon |
DASH 35 |
|
Old Town Ballson, Carlin Springs, Baileys Crossroad Old Town, Duke Street, Foxchase, Alexandria Hospital, Baileys Crossroads, Tysons Corner* |
DASH 102 Metrobus 25B Metrobus 28A Metrobus 7M (Weekday Only) |
|
Pentagon Foxchase, Seminary Hill, Taney Ave. |
Metrobus 8W |
*Metrobus 28A does not provide direct service to Mark Center Transit Center. Passengers must walk across the street to Southern Towers.
For more information, call 703.370.DASH (3274) or visit dashbus.com.
For Metrobus schedule information, call 202.637.7000 or visit wmata.com.
If you have a disability and cannot take fixed-route public transit, the City of Alexandria offers free paratransit for eligible individuals through DOT. Learn more.
Other Regional Bus Services
- Omniride (D-400) - https://omniride.com/service/schedules/